Zürich
Educational ICT Systems Specialist & (Co-)Project Manager AI Agents and Automation Service Digital Examinations (m/f/d)
- 03 November 2026
- 100%
- Temporary
About the job
Educational ICT Systems Specialist & (Co-)Project Manager AI Agents and Automation Service Digital Examinations (m/f/d)
Help shape the future of education
The digitalisation of university teaching is on the brink of a profound transformation. For a strategic key project in the field of digital examinations, we are looking for a person who brings together technologies, people and processes and actively drives the use of AI agents.
Strengthen the Digital Education Services group in the EduIT section as an Educational IT Systems Specialist and (Co-)Project Manager AI Agents and Automation of the Digital Examinations Service (m/f/d) on a fixed-term basis for 1 year, extendable to 3 years.
Project Background
The section Educational IT Services (EduIT) of ETH IT Services supports contemporary, effective and innovative teaching at ETH Zurich with a coordinated portfolio of tools, services and support. The portfolio supports lecturers and students throughout the entire higher education didactic practice, starting from learning objectives through the design of learning activities, teaching, examinations to evaluation. EduIT works closely with the other sections of ETH IT Services as well as within the ETH Rectorate with the Department of Teaching and Learning (Unit for Teaching and Learning, UTL) and the Academic Services (AkD).
EduIT is responsible for the Digital Examinations Service. With flexibly adaptable digital examination environments for authentic, resource-rich and subject-related examinations and a scaling to currently over 500 examinations per year, EduIT is internationally leading in this area. EduIT develops open source learning technologies such as the Safe Exam Browser (SEB) and Moodle plugins or the ETH EduApp. In addition, EduIT is involved in the development of the ETH AI platform. Many of the technologies developed at EduIT are used at universities worldwide.
Job Description
In this role, you will work on a project with great impact for the entire organisation: within the framework of the project AI Agents and Automation of the Digital Examinations Service, the Digital Examinations Service is to be comprehensively automated. You will develop and implement modern automation solutions as well as AI agent systems for the Digital Examinations Service. You will design and implement interfaces, integrations and APIs between a variety of platforms and services, creating the foundation for user-friendly, powerful and thus scalable solutions. Together with the specialist departments, you will analyse existing processes, define automation workflows and shape their implementation along complex technical, professional and organisational requirements.
From conception through implementation to piloting and successful service transition, you will accompany the entire lifecycle of the solutions. You will continuously further develop the automations together with the relevant stakeholders and ensure their sustainable operation. In addition, you will take on responsibility in (co-)project management, coordinate different stakeholders and make an important contribution to the successful implementation of a strategically significant endeavour.
You will also contribute your experience to the further development of the university-wide AI platform under construction. Here you will work closely with a second person employed for this project, formulate requirements from practice and operations and contribute to the design of future-proof solutions. Through the active further development of processes and services, you will help to sustainably harness the potential of AI and automation in the university environment.
Profile
Professional Requirements
- University degree in Computer Science, AI, Data Science, Computational Linguistics, Human Computer Interaction, Digital Humanities or a comparable field.
- Experience in software development, for example with Python, C# or PHP.
- Know-how in the area of APIs, system integrations, LLMs, AI agents and modern platform architectures.
- Experience in the university environment or knowledge of teaching and learning technologies is welcome.
- Knowledge of agile project management and/or IT service management.
- Knowledge of Moodle, Safe Exam Browser or comparable digital learning and examination platforms is an advantage.
You bring the willingness and ability to quickly, largely independently and reliably familiarise yourself with those professional topics (see above) that are completely new to you or which you only partially cover.
Additional Requirements
- Interest in issues at the interface of education, technology and artificial intelligence.
- Skill in dealing with stakeholders as well as the ability to integrate different perspectives and develop joint solutions.
- Confident appearance, persuasiveness and the ability to drive projects forward purposefully in a complex organisational environment.
- Enjoy analysing complex issues in a structured way and translating them into practical solutions.
- Very good German and English skills.
We Offer
Your profession with impact: Become part of ETH Zurich, which not only supports your professional development but also actively contributes to positive changes in society.
Working at the Vice Presidency for Infrastructure and Sustainability (VPIN) means actively shaping the future of ETH Zurich – an inspiring, international and innovative institution. Your commitment creates the best conditions for excellence in teaching, research, knowledge transfer and sustainability at ETH Zurich.
In an open, inspiring atmosphere, trust, commitment, reliability and mutual respect form the foundation of our collaboration. We offer you not only security but also diverse development opportunities. With us, you can expect meaningful work in an innovative and appreciative environment that you can help shape and that opens up new perspectives for you.
- At ETH Zurich, you will find a dynamic and international environment.
- A cheerful, helpful and open team and a modern workplace await you.
- You will have scope for design and practical, creative solutions are very welcome.
- We live: Lifelong Learning
- Benefits such as public transport subscriptions and car sharing, a wide range of sports offered by the ASVZ , childcare, attractive pension benefits etc.
Diversity and Sustainability are Important to Us
In line with our values , ETH Zurich supports an inclusive culture. We promote equal opportunities, value diversity and foster a working and learning environment in which the rights and dignity of all employees and students are respected. On our Equal Opportunities and Diversity website , you can learn how we ensure a fair and open environment in which everyone can develop and flourish. Sustainability is a core value for us – we are consistently working towards a climate-neutral future.Curious? So Are We.
Are you a recent graduate or an experienced specialist? We look forward to receiving your online application with the following documents:
- Motivation letter including a short abstract (max. 800 words) on the opportunities and risks of agent-based automation of the Digital Examinations Service in the context of complex subject-related digital examination scenarios, easily accessible AI tools, limited resources and digital sovereignty.
- Curriculum vitae
- Certificates and references
Please apply exclusively via the online application portal. Applications by e-mail or post will not be considered. Further information on the fields of activity of EduIT can be found on the ETH website.
For enquiries, please contact Dr Tobias Halbherr, Group Leader "Digital Education Services", e-mail tobias.halbherr@id.ethz.ch (no application documents), who will be happy to assist you.
