Umano AG
Olten
Customer Advisor Outbound Swisscom (m/f/d) 100%
- 13 October 2026
- 100%
- Permanent position
- German (Fluent)
- Olten
About the job
Your Employer
- Largest telecommunications company in Switzerland
- One of the leading IT companies in the Swiss market
- Innovation leader in mobile, internet and TV
- Focus on excellent customer experience and state-of-the-art technologies
Your Tasks
- Telephone and digital customer advice for Swisscom
- Sales and up-selling (existing customers, no cold calling)
- Use of modern CRM and communication systems
- Participation in exciting projects and campaigns
- Opportunity to take on additional tasks
Your Profile
- Completed vocational training (EFZ), ideally in the service or sales sector
- Enjoyment of sales and direct customer contact
- Digital affinity and quick comprehension
- Very good Swiss German skills
- Team player, reliable and willing to take responsibility
Your Profile
- Completed vocational training (EFZ), ideally in the service or sales sector
- Enjoyment of sales and direct customer contact
- Digital affinity and quick comprehension
- Very good Swiss German skills
- Team player, reliable and willing to take responsibility
We Offer
- Structured introduction and practical training
- Development prospects in customer dialogue
- Home office up to 3 days per week after the probation period
- Plannable shifts in a shift model (Monday-Friday, 40 hrs/week)
- Fixed salary
- Modern working environment directly at Olten station
- Training subsidies with Temptraining up to CHF 5,000 per year www.temptraining.ch