ICT Supporter 100%

About the job

Your Role

• You provide communication facilities as well as hardware, software and network components, install, maintain and replace them on site at the customer
• You support users in daily operations, instruct them and take care of repairs or replacement of defective devices
• You analyse, locate and resolve hardware and software faults on client, server and retail systems
• You carry out repairs on servers, peripherals and client devices, install and replace PCs and ensure smooth rollouts at customers
• You plan and implement expansions and workplace relocations including physical moves, as well as IMAC services for our customer
• You participate in the on-call organisation
• You document all activities in the IT service management tool and support moves and site changes

What you bring

• Completed training in the IT field or comparable training with MCDST or PC/LAN support further training or career changer with very good IT knowledge
• Several years of professional experience in this role is an advantage
• Quick comprehension and structured, solution-oriented working method
• High communication skills and enjoyment of direct customer contact on site
• ITIL certification is an advantage
• Very good German skills, French or Italian skills are an advantage
• Driving licence category B is mandatory for on-site customer assignments

What we offer you

💡 We rely on modern technologies, home office (hybrid working) and a strong team spirit. With us, you can develop professionally and actively shape the future of the digital workplace!

🏆 We are among the best! Our employees make the difference: For 6 years we have been among the top 3 companies with 100 to 250 employees in the Swiss Employer Award – thanks to strong team spirit, true commitment and genuine appreciation!

🎉 Exciting benefits and culture events: Look forward to attractive additional services and regular team and company events that promote our strong corporate culture.

Curious?
Then we look forward to your application! Please send us your complete documents in PDF format to bewerbungen@bithawk.ch

>>> Applications from recruitment agencies will not be considered for this position. <<<