Commercial Employee / Customer Service FR-DE - 100% (M/F/D)

About the job

Are you perfectly comfortable in French and German and enjoy days that are never the same?

For a well-established Swiss company in the Fribourg region, we are looking for a:

Commercial Employee / Customer Service FR-DE - 100% (M/F/D)

Your responsibilities:

• Process and follow up on offers, quotations and customer orders
• Respond to customer enquiries by phone and email
• Manage the various customer service email inboxes
• Ensure administrative follow-up of orders
• Prepare invoices, credit notes and delivery slips
• Handle any non-conformities
• Collaborate daily with the different departments of the company
• Guarantee impeccable service quality to customers

• Commercial employee certificate (CFC) or equivalent training
• Several years of experience in a similar administrative or commercial role
• Excellent command of French and German, both spoken and written
• Any additional language is an advantage
• Experience in the construction sector or a technical environment is a plus
• Very good writing skills
• Good knowledge of common IT tools and ideally an ERP system
• Excellent sense of hospitality, communication and service
• Organised, dynamic and able to manage several priorities simultaneously

• A stable and developing Swiss family business
• A versatile role with many contacts
• A dynamic professional environment
• Regular hours favouring a good work-life balance
• An experienced team and a pleasant working environment