Customer Support Employee (m/f/d) 60%
- 07 September 2026
- 100%
- Permanent position
About the job
Vaudoise is one of the leading Swiss insurance companies and an attractive, future-oriented employer. In keeping with its cooperative identity and values, Vaudoise creates a healthy, inclusive, and inspiring working environment where you can develop further.
To complement our team at our General Agency Basel and to provide our customers with high-quality services, we are looking for you as a new customer support employee in the private and corporate customer business area.
The following diverse tasks await you:
- Creating quotes in all sectors
- Opening claims and handling minor damages
- Active collaboration with our field staff
- Close cooperation with our brokers
- Customer support by phone and at the counter
This is what sets you apart:
- Several years of insurance experience, preferably with VBV certification
- In-depth insurance knowledge in private and occupational pension schemes as well as non-life personal insurance (UVG/UVG-Z/KTG) High customer orientation with a structured and efficient working style
- Independent, reliable, and balanced personality
- Confident German language skills, both spoken and written
- In-depth insurance knowledge
If you are also dynamic, resilient, and an all-rounder in the insurance industry, then you are the right person for us!
We offer you:
- A pleasant working environment in a cooperative company that has been voted best employer several times
- Numerous social benefits, including flexibility in work organisation and various employee discounts
- Interesting and varied activities
- Part of a lively team in a modern and appreciative environment
We look forward to receiving your complete application documents electronically (including CV, cover letter, copies of work certificates and diplomas).