MPA, Druggist, Pharmaceutical Assistant for Telephone Triage 60-100%

About the job

The main tasks include:

• Telephone triage in the emergency service in the languages German (65% of calls), French (30% of calls), English (5% of calls) and Italian (2.5% of calls)
• General secretarial work, processing incoming emails, preparing and sending dispatch reports to doctors, requesting discharge reports from doctors/hospitals, maintaining the database, supporting projects within the administration

The requirements for the future post holder are:

• Training as an MPA, druggist, pharmaceutical assistant or equivalent medical training or experience in the medical field
• Good communication skills in German, French and English are essential, Italian is an advantage
• Familiarity with computers and the use of digital tools for communication
• Impeccable manners, empathy and a service-oriented attitude
• High quality standards and discretion
• Shift work 07:00 – 24:00, including weekends (no home office possible)

Our offer is also aimed at returnees who are enthusiastic about working in our institution.

Have we aroused your interest? Then we look forward to receiving your complete application documents (CV, training and further education certificates, references).

For information about this job advertisement, please contact our team leader, Aileen Wieser-Heller, at 044 251 66 66.

We look forward to meeting you.

Applications without knowledge of French or medical experience will neither be acknowledged nor rejected.