Key Account Manager (80-100%)

About the job

As a Key Account Manager, you accompany our customers through digital transformation and build sustainable business relationships.

The Key Account Manager (KAM) Mid Market Enterprise GOV/EDU/HEALTH creates added value for our customers' companies (with more than 250 employees) by achieving goals related to digital transformation and document management solutions. The KAM acts as the central sales person within the customer organisation and is supported by specialists within the Canon organisation.

Qualifications

• At least three years of experience in B2B sales as a (Key) Account Manager
• Expertise in account planning, experience dealing with complex organisations, projects and sales cycles
• Proven track record of engagement at D/C level
• Experience and network in the public administration, education and/or healthcare sectors
• Experience with tenders is an advantage
• Ideally comprehensive knowledge and experience in IT and/or document management solutions
• Higher education in business informatics or business administration is an advantage (Bachelor/Master)
• Fluent in German and English

Responsibilities

• Responsible for the care, retention and revenue growth of existing and new customers from the public administration, education and healthcare sectors
• Overall responsibility for assigned customers across the entire Canon business portfolio Budget and forecast responsibility for assigned accounts regarding revenue, profit and orders
• Development and utilisation of business opportunities through focused account management and coordination with other business units
• Active management of the sales pipeline, from short-term to long-term opportunities
• Efficient and successful negotiations across complex decision-making units and purchasing cycles
• Ensuring high customer satisfaction
• Maintaining strong business relationships at D/C level
• Understanding market trends to identify new business opportunities