yellowshark
Zürich
ICT Support Engineer - 1st & 2nd Level (m/f) 80-100%
- 12 August 2026
- 80 – 100%
- Permanent position
- CHF 70 000 - 90 000 /year
- German (Fluent), English (Fluent)
- 8048 Zürich
About the job
yellowshark AG is a leading Swiss personnel service provider specialising in IT, commercial professions, industry, and technology. Throughout the German-speaking part of Switzerland, you can take your career to the next level with yellowshark by connecting you with renowned companies, and we have been doing this for over 15 years!
With solid market knowledge and a broad network, yellowshark offers you customised solutions for permanent positions. Benefit from a dedicated team that understands your career goals and opens up exciting opportunities with attractive employers. Take the next step with yellowshark by your side!
Have we piqued your interest? Then apply today with your complete and meaningful application documents. We look forward to getting to know you!
Please note that incomplete application documents cannot be considered.
- Forwarding, coordinating and monitoring incidents and problems in close cooperation with the Corporate Office
- Purchasing, inventory, installation and lifecycle management of hardware and software
- Integration of IT workstations and modalities in the network
- Participation in projects as well as changes and migrations
- Good knowledge of common Microsoft 365 applications as well as Active Directory and virtualisation technologies
- Sound knowledge in the areas of TCP/IP, DHCP and DNS
- Strong communication skills and enjoyment of direct customer contact
- Independent, reliable and flexible working style
- ITIL knowledge is an advantage
- Fluent German skills at level C2 as well as very good English skills in spoken and written form at least at level B2
- Valid driving licence category B
- Possibility to work up to 40 percent of the weekly working time from home
- Collegial working environment with strong team cohesion
- Flexible working hours model for a good work-life balance
- Versatile and varied tasks with room for personal responsibility
With solid market knowledge and a broad network, yellowshark offers you customised solutions for permanent positions. Benefit from a dedicated team that understands your career goals and opens up exciting opportunities with attractive employers. Take the next step with yellowshark by your side!
Have we piqued your interest? Then apply today with your complete and meaningful application documents. We look forward to getting to know you!
Please note that incomplete application documents cannot be considered.
Responsibilities
- IT support, error analysis and resolution (including documentation of work and activities)- Forwarding, coordinating and monitoring incidents and problems in close cooperation with the Corporate Office
- Purchasing, inventory, installation and lifecycle management of hardware and software
- Integration of IT workstations and modalities in the network
- Participation in projects as well as changes and migrations
Profile
- Completed vocational training as an IT specialist EFZ with a focus on platform development or business informatics, or as an ICT specialist EFZ- Good knowledge of common Microsoft 365 applications as well as Active Directory and virtualisation technologies
- Sound knowledge in the areas of TCP/IP, DHCP and DNS
- Strong communication skills and enjoyment of direct customer contact
- Independent, reliable and flexible working style
- ITIL knowledge is an advantage
- Fluent German skills at level C2 as well as very good English skills in spoken and written form at least at level B2
- Valid driving licence category B
Additional Information
- Targeted support for professional and personal further training- Possibility to work up to 40 percent of the weekly working time from home
- Collegial working environment with strong team cohesion
- Flexible working hours model for a good work-life balance
- Versatile and varied tasks with room for personal responsibility
