IBITECH AG Ingenieurbüro für Informationstechnologie
Münchenstein
2 months ago
IT Supporter (m/f/d)
- 11 December 2025
- 100%
- Permanent position
- Münchenstein
Job summary
Join our family-like IT team where your support skills shine! Enjoy flexibility and growth opportunities.
Tasks
- Provide competent first and second-level IT support to customers.
- Install, configure, and maintain hardware and software components.
- Analyze and resolve disruptions in the IT infrastructure.
Skills
- You have an IT-related qualification, ideally with support experience.
- Strong knowledge of Windows operating systems and Microsoft 365.
- Excellent customer service and communication skills.
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About the job
Your Tasks
As an IT supporter, you are responsible for first and second level support and competently and solution-oriented assist our customers with technical concerns. You take over the installation, configuration, and maintenance of hardware and software components and ensure that systems run smoothly. In addition, you analyze and resolve disruptions in the IT infrastructure and contribute to the continuous improvement of the IT environment with your structured way of working. Documenting support cases and their solutions is also part of your responsibilities.
Your Profile
You have completed training in the IT field – for example as an IT specialist EFZ – or have a comparable qualification. Ideally, you have already gained practical experience in IT support, preferably in the Microsoft environment. You apply your solid knowledge of Windows operating systems and Microsoft 365 purposefully in daily work. A pronounced customer orientation as well as clear and friendly communication characterize you just as much as your independent and solution-oriented way of working. A category B driving license is an advantage but not a mandatory requirement.
What Awaits You
Family Environment: A collegial team with flat hierarchies
Flexibility: Individual working hours and flexible home office options
Responsibility: Opportunity to work independently and take on responsibility
Perspectives: Support for professional and personal development
Innovation: Work with modern technologies and tools
Additional Benefits: Non-occupational accident insurance, partial cost coverage for the gym, …
We are looking for a service-oriented personality with solid IT knowledge who understands how to competently and solution-oriented handle customer concerns. If you enjoy working in direct contact with users, like to solve technical problems efficiently, and have a high quality standard for your work, we look forward to your application!
