Customer Service Advisor (m,f,d)

About the job

Your Future at Auto-Steiner AG

We are a successful regional representative of the premium brand BMW/MINI and are looking for a

Customer Service Advisor (m,f,d)

Your Responsibilities:

• Advising and supporting customers in customer service
• Personal and telephone appointment scheduling with customers
• Opening and preparing workshop orders, registering new customers and new vehicles
• Recording and processing customer concerns in the CRM
• Handling warranty work
• Invoicing customer and warranty orders
• Sales and advice on additional services, spare parts and accessories

Your Profile:

• Completed vocational training as an automotive specialist or mechatronics technician with commercial further training is an advantage
• Several years of experience as a customer service advisor in the automotive industry as well as with the BMW and MINI brands is an advantage
• Very good German skills as well as good English skills
• High customer and service orientation with good manners
• Team player, precise and independent working style

We Offer You:

• Working in a young, motivated team
• Collegial yet professional leadership structures
• Modern equipped workplace
• Challenging area of responsibility
• Appropriate salary & good social benefits
• Further training in both professional and personal areas

Do you have drive? Then join us!

We look forward to receiving your complete application documents at professional.ch . For further information, Mr Amer Besic, site manager, is available at Tel. No. 055 220 10 30.

Auto-Steiner AG Rapperswil-Jona
Rütistrasse 163

8645 Rapperswil-Jona
www.auto-steiner-ag.ch