System & Service Desk Manager 80-100%

About the job

santéservices ag is a modern service organisation in the Swiss healthcare sector. With sound expertise, many years of experience and a broad range of services, we create added value for our customers and make an important contribution to a functioning healthcare system.

As a young organisation with strong roots, we are constantly evolving. We simplify structures and processes, seize the opportunities of digitalisation and consistently align our services with the needs of our customers. In doing so, we rely on people who take responsibility, contribute their knowledge and want to actively shape change.

For the area of Digitalisation & IT we are looking for an effective personality to start immediately or by arrangement as

Workplace & Service Desk Manager

Solothurn | 80-100%

Your mission | You…

... ensure that our Service Desk runs efficiently and your colleagues receive prompt support.

... manage our modern IT work environment at various locations, from clients to meeting rooms.

... provide 1st level support and coordinate escalations with 2nd level support.

... ensure a stable and user-friendly IT operation.

... maintain documentation and share knowledge clearly and in a structured manner.

Your profile | You…

... have professional experience in IT as well as a completed IT education (EFZ or equivalent).

... bring solid experience in client management as well as support of Windows clients and virtual desktops.

... are familiar with network configurations, IT security and tools such as Jira and Confluence.

... are confident working with technologies such as Active Directory, Entra, Defender, Exchange Online and Intune.

... work independently, in a structured and solution-oriented manner and convince with high social competence and reliability.

Our offer | We…

• ... offer you a versatile role with a lot of personal responsibility and opportunities to contribute in a modern and service-oriented IT environment.
• ... enable you to actively shape the digital workplace of our employees and help define the IT services of the future.
• ... rely on modern working models with flexible working hours and the possibility to work partly from home to support the compatibility of work and private life.
• ... offer attractive employment conditions as well as progressive social benefits.
• ... support your professional and personal development through training and further education.

And what now?

Do you recognise yourself and your interests in the described profile? Then we should definitely get to know each other.

We only consider direct applications.