Clerk: Info Desk 50 %

About the job

The bwd is a modern educational centre combining basic and advanced commercial training, IT education, and a variety of services for professional associations under one roof.

Due to an upcoming retirement, we are looking for a committed person starting 1 March 2027

Clerk: Info Desk 50 %

Together with a colleague, you are the central point of contact for learners, course participants, employees, and external visitors. You ensure the smooth operation of our info desk and contribute significantly to a positive first impression with your service-oriented manner.

Your tasks - versatile and impactful

• Act as a hub: You ensure that information, enquiries, and concerns quickly reach the right place and guarantee a professional reception and information service.
• Coordinate rooms and services: You organise room reservations, room rentals, and catering for internal and external events. You plan proactively and ensure a smooth process.
• Ensure administrative processes: You coordinate the management of keys, materials, mail, and cash and ensure reliable organisation of daily operations.
• Support learners and interns: You assist learners and interns during their time at the info desk, introduce them to their tasks, and promote their personal and professional development.
• Support administrative teams: You work closely with the finance and HR departments as well as the school secretariats and assist them with administrative and organisational tasks.

Your profile - organised, committed, and people-oriented

• Bring commercial expertise: You have a commercial basic education or an equivalent qualification with professional experience in a service-oriented environment.
• Communicate confidently in languages: You speak Swiss German as your mother tongue and can communicate well orally in French.
• Use digital tools confidently: You work confidently with Microsoft 365 and have good application knowledge of common Office programmes.
• Demonstrate organisational talent: You enjoy planning and coordinating, set priorities, and keep a cool head even in busy situations.
• Enjoy interacting with people: You enjoy contact with people. With your friendly, helpful, and service-oriented manner, you contribute to a positive atmosphere.

What to expect - a central role in a vibrant educational institution

• A versatile and meaningful role where you take on an important hub function.
• Fixed working days on Tuesday, Thursday from 11:45 am, and Friday
• More holidays than legally required
• An attractive pension fund solution without coordination deduction
• A appreciative team that carefully inducts you and values collegial cooperation.

Interested?

We look forward to hearing from you! For enquiries about the position, Barbara Meister and Barbara Cauderay from the info desk are happy to assist you: 031 330 19 90.