Pension Case Manager (80 - 100%)

About the job

Do you want to get involved? We give you free rein. Are you one step ahead? We are by your side. Together, let’s shape the future of our clients! Interested? We are waiting for you!

The Disability Insurance Office of the Canton of Bern is undergoing a transformation and adopting a modern corporate and leadership culture. We aim to better align our activities with the needs of our clients and to advance digitalisation.

What you can bring to us

• With commitment, you advise and support people with health impairments and clarify their entitlement to pension benefits.
• You orient yourself according to individual life situations and the resources of clients. Your empathetic approach creates a climate of trust.
• You act reliably and autonomously, using your scope for manoeuvre to the benefit of clients.
• With empathy and a solution-oriented attitude, you maintain dialogue with internal and external partners and develop effective solutions together.
• Finally, you ensure that pension entitlements are clarified quickly and in accordance with the law – with understandable and transparent decisions.

• You are particularly service-oriented and have already proven yourself in the field of benefits of a social insurance or personal insurance.
• You enjoy taking responsibility and seeking personal contact.
• Your training as a social insurance specialist enables you to understand situations holistically and analyse them correctly from a legal perspective.
• You organise yourself autonomously and efficiently.
• In oral and written exchanges, you communicate clearly, understandably and transparently, which inspires confidence.
• Through your constructive and respectful behaviour, you contribute to a good atmosphere within the team.
• For this position, it is essential that you have excellent knowledge of French and German, both spoken and written.