University Intern

About the job

Bern | 80-100% |

How you can contribute

• Handle various requests (user management, change requests, incidents, etc.) related to the IT applications of EESSI, which are submitted by the service desks of the various social security sectors in Switzerland and abroad. Ensure the continuous optimisation of operations (second level support)
• Contribute to the continuous improvement of the EESSI software (release management) and the optimisation of didactic materials
• Analyse and resolve error reports, implement interim solutions, conduct test series and ensure the smooth operation of the IT applications (monitoring)
• Work closely with the Federal Office of Information Technology and Telecommunications (BIT), the European Commission and the service desks of other states participating in EESSI
• Actively participate in meetings with our contacts at social security institutions in Switzerland and abroad

What makes you unique

• Bachelor's or Master's degree in Business Administration, Computer Science, Business Informatics or a similar field (degree obtained no longer than one year before the start of the internship)
• Sharpness, independence and ability to work in a team
• Ability to independently analyse and assess complex topics and develop solutions
• Strong interpersonal and intercultural skills, flexibility, resilience to stress and a sense of humour
• Clear communication skills and proficiency in two official languages and English

In a nutshell

Are you interested in information systems, social security and international relations? In our young team "International Digitalisation" (DIGINT), you will actively contribute to optimising electronic information exchange between Switzerland and the rest of Europe and gain valuable experience in IT projects related to Swiss and foreign social security systems, which could serve as a basis for your Bachelor’s or Master’s thesis.

What we offer

• Working for Switzerland We are committed to the Swiss success model and work for the benefit of the population.
• Lived diversity Thanks to equal opportunities, we develop our skills and bring in different perspectives.
• Healthy workplace We support and advise our employees in the area of physical and mental health.

All benefits

We shape social security for Switzerland of tomorrow

The Federal Social Insurance Office (FSIO) ensures that the social security network functions flawlessly and is prepared for new challenges. In addition, the FSIO is the federal competence centre for family, children and youth issues, intergenerational relations and social policy.

The offices of the Federal Department of Home Affairs (FDHA) are systematically committed to good working conditions and the health of their employees and have been awarded the Friendly Work Space label.

Additional information

Questions about the position

Xavier Rossmanith
Head of DIGINT Division
+41 58 46 43683

Questions about the application

Sandra Demirtas
HR Consultant
+41 58 46 56103