Head of Case Management
- 17 September 2026
- 80 – 100%
- Permanent position
- German (Fluent)
About the job
Permanent position
Human Resources Management
The Case Management of the City of Zurich supports employees who are ill or injured in maintaining their ability to work and reintegrating into the work process and is part of the Health and Case Management department.
For the leadership of one of our two Case Management teams, we are looking for a leader who, together with the management team, actively shapes the professional, personnel and organisational development of the department.
Tasks
- You lead 11 employees, provide orientation, set clear priorities and create framework conditions for effective collaboration.
- Together with the second team leader, you ensure the high-quality implementation of Case Management and continuously develop it further.
- You advise employees, managers and HR specialists from various service departments in a wide range of professional fields.
- You take on Case Management for individual cases and plan appropriate measures for reintegration into the work process.
- You coordinate and network internal and external contact points such as managers, HR specialists, medical professionals, social insurance and other stakeholders.
Profile
- Several years of experience in vocational reintegration or Case Management as well as in-depth knowledge of social insurance law.
- Leadership and project management experience, preferably in the public administration, in a politically influenced environment and/or a larger organisation.
- Conceptual thinking skills and enjoyment in recognising developments early, contributing own ideas and actively driving topics forward.
- Strong advisory and communication skills as well as a solution- and resource-oriented working style.
- A good understanding of and interest in business, medical and labour law issues.
- University of applied sciences degree in health or social services, psychology or a comparable qualification.
We offer
We offer you a demanding, independent and varied leadership role in a committed team within the diverse environment of the City of Zurich.
Employees benefit from attractive employment conditions, flexible working arrangements such as mobile working time models with up to 50% home office as well as targeted training and further education opportunities. Our workplaces are barrier-free, centrally located and easily accessible by public transport; equality, diversity and inclusion are lived values here.
About us
As a central service and competence centre, City of Zurich Human Resources Management (HRZ) is responsible for overarching personnel matters of around 50 municipal enterprises and service departments with over 34,000 employees.
Interested?
For information, please contact the Case Management team leader, Vanessa Zingg, Tel. 044 412 35 91.
Reference no.: 51640
