IT Supporter (m/f) 60%

About the job

Career level: Entry level

Workload: 60%

Start and duration: Immediate start for approx. 2 months, with option to extend

Work location: Bern/BE

Project ID: A202653692 (please always quote when contacting)

For the IT organisation of our client, we are looking for a committed individual to temporarily strengthen the Workplace Team as an IT Supporter (1st Level IT Support / 2nd Level Client Support). You will support employees at several locations in the German-speaking part of Switzerland and make a significant contribution to smooth IT operations.

Our diversity is your opportunity! Whether IT, Economics or Engineering – we open doors to a wide range of specialist areas and industries. With us, you will find more than just a job: exciting projects, individual development opportunities and real responsibility – whether you are studying, have just graduated or have some professional experience.

What to expect:

• Receiving, processing and documenting IT requests and fault reports in 1st level support
• Analysing and independently resolving hardware, software and client issues in 2nd level support
• Installing, configuring and providing notebooks, workstations and peripheral devices
• Supporting users with Microsoft 365, Windows and standard applications
• Collaborating with the Workplace Team and escalating complex incidents to specialised departments

What you should bring:

• Initial professional experience in IT support, service desk or client support
• Good knowledge of Windows client systems and Microsoft 365
• Experience with ticketing systems and structured incident management
• Independent, reliable and service-oriented working style
• Fluent German skills and good English skills, both spoken and written

What we offer you:

• A varied range of tasks with plenty of direct contact with employees
• The opportunity to gain practical experience in a professional corporate environment

Convinced?

Then send us your complete application documents (CV, certificates, diplomas) quoting reference number A202653692 by e-mail or alternatively use the online application form on our website.

Any questions?

univativ Schweiz AG

Ms Tania Micha, HR Assistant

Mobile: 078 222 50 83

www.univativ.ch