Matzingen
Sales Back Office Clerk (m/f/d)
- 14 November 2026
- 80 – 100%
- Permanent position
- CHF 85 800 - 97 500 /year
- German (Native language), English (Intermediate)
- 9548 Matzingen
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports companies in quickly recognising talents in the market and securing them for the long term.
With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in recruitment and career planning.
Sales Back Office Clerk (m/f/d)
Salary - CHF85,800 - 97,500Our partner company operates in the consumer goods industry. We bring talents and leading employers in this sector together. If you want to learn more about the company and the position, apply now.
Role:
In this varied position, you will take care of business and private customers as well as the commercial processing of incoming orders. You coordinate internal processes, support existing trading partners and ensure reliable order and shipping processing.
Responsibilities:
You look after existing business customers, dealers and private individuals and advise them on product and order queries.
You coordinate the processing of customer orders across various sales channels and ensure complete and timely handling.
You prepare order confirmations, invoices and other commercial documents and monitor agreed delivery dates.
You support the care and maintenance of existing dealer relationships and ensure professional collaboration with business partners.
You handle customer enquiries, complaints and claims and coordinate appropriate solutions with the responsible specialist departments.
You prepare and check shipping and export documents for international goods deliveries.
You ensure communication between sales partners and internal departments and support a smooth flow of information.
Qualifications:
You have completed a commercial basic education with a Federal VET Diploma (EFZ) or a technical vocational training with additional commercial further education.
Ideally, you have initial professional experience in sales back office, order processing or in an international trade environment.
You preferably have experience in export and/or foreign trade and are interested in international delivery processes.
You are confident in using MS Office and can quickly familiarise yourself with new digital applications.
You are characterised by strong communication skills, initiative, teamwork as well as an independent and customer-oriented working style.
You work in a structured and reliable manner and keep an overview even with several parallel customer concerns.
You have good German and English skills as well as good Italian or Spanish skills.
Benefits:
- Well-coordinated and dynamic team
- Interesting and varied tasks/projects
- Comfortable office with modern infrastructure
- Good transport connections and accessibility
- Attractive training and development opportunities
- Flexible working hours
- Home office
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https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Matzingen
