Gümligen
Yesterday
Employee Accounts Receivable Service 50-100% (m/f)
- 18 April 2026
- 50 – 100%
- Permanent position
- Gümligen
Job summary
Die Ärztekasse Genossenschaft is a leading firm in practice administration. Join us for a dynamic work environment and excellent benefits!
Tasks
- Manage patient inquiries via phone and email with care.
- Process payment plans and address patient concerns efficiently.
- Verify and handle electronic billing issues from insurers.
Skills
- Completed vocational training in a commercial or medical field.
- Strong IT skills, especially in MS Office applications.
- Excellent communication in German and French is essential.
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About the job
The Ärztekasse Cooperative is one of the leading companies in practice administration. It supports doctors, attending physicians, group practices, as well as healthcare providers (physiotherapy, osteopathy, psychology, etc.) with IT industry solutions and comprehensive service packages. The Ärztekasse Cooperative issues over 10 million invoices per year on behalf of its customers.
The accounts receivable service handles all inquiries from patients and insurance companies that arrive after invoicing.
To complement our team in Gümligen, we are looking for you as
Employee Accounts Receivable Service 50-100% (m/f)
Workload: 50-100%
Start: June 1 or by arrangement
Duration: permanent
Workplace: Gümligen
Main tasks
- Support of the patient hotline: receiving and processing patient telephone inquiries
- Processing of written patient inquiries: creation of installment payments, recording of dunning stops, forwarding inquiries to customers
- Checking electronic invoice rejections from insurance companies and processing them
- Processing returned mail and address search
Requirements
- Completed commercial apprenticeship or as a medical practice assistant
- IT-affine personality with very good MS Office skills
- TARDOC knowledge, experience in the administration of medical practices or in health insurance is an advantage
- Quick comprehension and networked thinking
- Friendly and customer-oriented demeanor
- Teamwork, resilience, and flexibility
- Very good German and very good French skills
What we offer
- 40-hour week at 100%
- Bright and modern office spaces
- Very good public transport connections
- 5 weeks of vacation, 6 weeks from the age of 50
- Private accident insurance
Further information
We offer you an exciting and challenging activity in a small, friendly, and competent team.
We look forward to your application!
Please send your application by email to recruiting@aerztekasse.ch.
