Luzern
IT Support Specialist (m/f/d)
- 18 September 2026
- 100%
- Permanent position
- German (Intermediate)
- Luzern
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
IT Support Specialist (m/f/d)
Electric mobility requires intelligent charging infrastructure - and this is exactly where our Rocken partner comes in. As an experienced developer and manufacturer of charging systems, the company actively shapes the electrification of vehicle fleets. From compact wallboxes to powerful DC fast chargers: the product range covers a wide variety of requirements. The focus is on customised solutions for depots, public locations, and commercial customers. The company consistently relies on in-house development and production. Short distances, direct decisions, and a dedicated team characterise the daily work routine. Innovation and practical relevance go hand in hand. Are you ready to help shape the future of charging infrastructure? Then we look forward to connecting you with our Rocken partner.Responsibilities:
Technical support and advice for customers and partners in the integration and use of technical products
Conducting training sessions, presentations, and technical workshops for various target groups
Recording and analysing customer requirements and developing suitable technical solutions
Close collaboration with sales and internal departments to implement customer-specific requirements
Performing fault analyses, troubleshooting, and technical problem solving directly on site at the customer
Qualifications:
Completed studies in electrical engineering, computer science or a comparable technical field
Experience in technical customer support, ideally as a field application engineer or in a comparable role
Sound knowledge of programming and technical products
Strong communication and presentation skills as well as the ability to convey complex technical content clearly
Independent, proactive working style, willingness to travel and fluent German language skills
Benefits:
- Participation in health measures: Attractive social benefits
- Participation in or provision of company car
- Above-average holidays and days off
- Interesting and varied activities/projects
- Flat hierarchies
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Work location
Lucerne
Contact
Dani Camoes,
+41443852126
