Service and Application Manager (a)

12 November 2026
60%
Permanent position
German (Intermediate)
Seetalplatz, 6020 Emmenbrücke

About the job

Service and Application Manager (a)

60% | Emmenbrücke | from 01.04.2027 | Home office possible

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Eight offices, one department and applications where failure is not an option: In the Justice and Security Department of Lucerne, you work on systems that matter to people in everyday life. You gain ownership, space for AI ideas and a team with humour.

Your tasks

You are responsible for defined specialist applications or sub-areas and accompany them throughout the entire lifecycle, for offices such as the military, civil protection, migration, state archive, commercial register and public prosecutor's office.
For a stable and reliable operation, you analyse disruptions, coordinate solutions with internal and external partners and accompany changes as well as releases.
Customer-centred, sustainable and needs-based IT services are your focus and create a direct benefit for the population and employees.
Together with specialist departments and suppliers, you further develop the application landscape, contribute your own improvement ideas and drive the optimisation and automation of processes forward.
In projects and initiatives, you take on specialist tasks, exchange closely with corporate IT, product managers and other application management teams and actively share your knowledge.

Your profile

A qualification in computer science, business informatics or a comparable field (FA, HF, FH or university) forms your professional basis. An ITIL certification is an advantage.
Experience in application management or in supporting business-critical applications helps you to take responsibility and set priorities correctly.
You quickly understand technical contexts around applications, interfaces, databases and basic programming concepts and analyse challenges in a structured and solution-oriented manner.
New technologies, automation and artificial intelligence arouse your curiosity: you recognise their opportunities, know their limits and use them responsibly in everyday work.
You advance topics independently, proactively and service-oriented, take ownership and communicate clearly. Openness, respect, a positive attitude and a good dose of humour help you tackle challenges together as a team.

What you can look forward to

Our fields of impact are as diverse as we are.
Environment, infrastructure, finance, security, health, education and much more - together we shape the canton of Lucerne.

With us you get ahead.
We offer attractive and exciting career and development opportunities - both in leadership and for specialists.

We work flexibly and smartly.
Mobile-flexible working is highly valued with us. More than half of our employees work part-time and realise their professional goals in harmony with their private commitments.

You benefit with us.
Attractive further training offers , discount platforms for employees, mobile and internet offers, Next Bike, fleet discounts, and other benefits.

All our benefits at a glance

Your employer

Working at the Canton of Lucerne means shaping the future - that of the canton, its residents and not least your own. More than 7,000 employees in 200 different professions contribute daily to the excellent quality of life in our canton.

The Department Secretariat of the Justice and Security Department is the hub between politics, administration and the public. It ensures the exchange and cooperation of various stakeholders and supports the department management.

The "a" in the job title stands for "all". The Canton of Lucerne stands for diversity and variety.