Staff Member with Process Responsibility

University Clinic for Forensic Psychiatry and Psychotherapy

immediately or by arrangement

Do you enjoy organising, thinking ahead, and keeping an overview even in a dynamic environment? Do you want to work close to the operational activities and actively shape changes? Then a varied role awaits you in the staff of the Forensics department at the UPZ. You will experience the transformation processes of the University Psychiatric Centre Bern (UPZ) up close and actively contribute to shaping changes. Your range of tasks is broad and develops dynamically according to needs. You work with different stakeholders, are close to operational decisions, and make an important contribution to smooth day-to-day operations.

Your tasks

• You coordinate and support the process owners of the various clinical areas in documenting, implementing, maintaining, and further developing their processes
• You promote a uniform, structured, and cross-departmental process documentation
• You accompany the optimisation of existing workflows, actively manage interfaces, and support the implementation of improvement measures
• As a key user, you look after our process management system Q.wiki and actively participate in its introduction and further development
• You support and train employees in using Q.wiki, advise them on application questions, and escalate content-related issues to the appropriate parties
• You coordinate the updating and quality assurance of the process documentation stored in the system
• You participate in clinic-wide and cross-departmental projects and take on organisational and coordination tasks
• You support the staff and clinic management with administrative and organisational tasks

Your profile

• You have completed a commercial or equivalent education, ideally supplemented by further training in process, quality, or project management
• You bring professional experience in a comparable role, ideally in healthcare or the penal system
• You have a good understanding of operational workflows and cross-departmental processes
• You convince with your strong organisational talent as well as a structured, independent, and solution-oriented working style
• You have a high IT affinity and enjoy digital applications and new technologies
• You think analytically and networked and can present complex contexts clearly
• You are communicative, a team player, and enjoy working with different professional groups
• You are characterised by a strong service orientation and initiative and enjoy actively shaping changes
• You have very good German language skills, both spoken and written, and are confident with MS Office

Your contacts

Karin Hostettler

Karin Hostettler answers your specialist questions: T: +41 58 630 79 24

For questions about the application process, please contact

Yanis Emanuel Ryser

Email: bewerbungen@upz-bern.ch T: +41 58 630 96 71

The UPZ

The University Psychiatric Centre Bern (UPZ) is the leading competence centre for psychiatry and psychotherapy in the capital region as a university clinic. It ensures psychiatric care in the canton of Bern along the entire care chain, from early detection through outpatient, day clinic, and inpatient therapies to rehabilitation and forensics. With over 30 locations, the UPZ offers a comprehensive care network. In addition, the UPZ makes an important contribution in the areas of teaching, training and further education, as well as research.

Learn more

https://jobs.upz-bern.ch/de/warum-upz

Your workplace

Bolligenstrasse 111, 3000 Bern 60