Back Office Clerk 60%-100% (f/m/d)

About the job

The JELD-WEN Group is a globally leading manufacturer and provider of complete door and window solutions. In the Swiss manufactory, we produce functional and entrance doors made of wood for the Swiss market. Our range extends from blanks to ready-to-install doors. At our production site in Bremgarten/AG, we are looking to strengthen our internal sales department with a Back Office Clerk.

YOUR ROLE

In this exciting role, you have the opportunity to proactively shape our sales organisation. You are responsible for telephone availability for our customers, ensuring the timely recording of stock products, as well as adhering to deadlines for order entries, credit notes, and invoicing.

Back Office Clerk 60%-100% (f/m/d)

MAIN TASKS

• Managing the telephone switchboard and answering incoming calls in German and French
• Competent advice and support for customers (by phone and email)
• Maintaining the CRM
• Reception of customers and visitors in compliance with safety regulations
• Efficient and timely order entry (stock assortment)
• Daily, independent management of invoicing/credit note processes
• Support during bottlenecks in the sales team for the sake of shared success
• Entering goods into the ERP system (Dana)
• Assistance with month-end closing & inventory

WHAT ARE WE LOOKING FOR?

• Commercial basic training/career changers possible; experience in customer internal service is an advantage
• Strong customer orientation and excellent communication skills
• Strong desire to understand complex topics and find solutions together
• Open, proactive personality with very good organisational talent
• Resilience and high sense of responsibility
• Dynamic, committed and a team player
• Very good German and French skills
• Computer skills and confident handling of ERP and CRM systems

WHY JELD-WEN?

We offer employees not only interesting fields of activity with a high degree of personal responsibility, but we also support our staff in their individual development.

JELD-WEN Switzerland offers you a workplace in a modern administrative building with market-appropriate remuneration as well as 30 - 35 days of holiday, and a workplace with direct public transport connection. Look forward to flexible working hours, free parking spaces, and health care measures. A global company with a local context awaits you!

Applications will only be considered via the application portal.

We look forward to getting to know you!

Unless expressly requested or addressed by JELD-WEN, the company does not accept unsolicited CVs from headhunters, recruitment agencies, or paid personnel placement services.