Service Desk Specialist 80-100%
- 21 September 2026
- 80 – 100%
- Permanent position
- German (Intermediate), French (Intermediate)
Skills
CRMKaufmännische KenntnisseKundenberatungKundenbetreuungMitgliederbetreuungMitgliederverwaltungService DeskVernetztes Denken und HandelnAbout the job
Your service compass points to us. Become part of the SAC.
Your tasks
- Providing written and telephone information to section managers, members, as well as interested parties
- Maintenance and management of the Hitobito database (entries, exits, and changes)
- Processing incoming and outgoing mail at the office as well as the general mailbox
- Collaboration in the debt collection area
- Procurement and management of office supplies
- Support in other areas of the Service Desk, for example in the courses area
This is how you convince us
- Commercial basic training with a Federal VET Diploma (EFZ)
- Experience in an administrative and service-oriented environment, ideally in the Service Desk or membership administration
- Proficient knowledge of MS 365 and CRM systems
- Strong communication skills and enjoyment of daily customer contact
- Networked thinking and acting as well as strong organisational skills
- Efficient, structured, and reliable working style
- Great interest in shaping and further developing processes
- Excellent German and very good French skills
- Affinity for the mountain world
Start of work
Immediately or by arrangement
Work environment
In an agile and flexible work environment, exciting challenges await you in the mountain sports sector. Take the opportunity to set and successfully achieve goals together in committed teams using an innovative and transparent management method (OKR).
Interested?
Vanessa Emmisberger, HR Specialist, looks forward to your application including your salary expectations and is happy to provide further information, phone +41 31 370 18 09.