Head of Practice Management

About the job

The Südhang Clinic offers people with an addiction disorder the prospect of a healthy and self-determined life. The treatment is oriented towards the needs and life situation of those affected. As a clinic, we provide our employees with space for creativity and invite you to actively participate in the development of the clinic with its modular treatment programme.

As a complement to our outpatient clinics, we are looking for an immediate or agreed appointment of a

Head of Practice Management

What makes your work particularly attractive

In this central, newly created role, you will take responsibility for the practice management of our outpatient clinics across locations on behalf of the Deputy Chief Physician. You will lead and coordinate the front and back office areas of the outpatient clinics, continuously develop administrative processes, and ensure uniform standards across locations. In doing so, you monitor existing procedures, identify optimisation potential, and implement improvement measures in a targeted manner. You also promote efficient collaboration among all involved parties. You manage the secretariats of all outpatient clinics organisationally, professionally, and personally. At the same time, you participate in day-to-day operations and ensure a reliable deputy organisation.

You work closely with the Head of Patient Administration and contribute to the invoicing of outpatient services. You and your team are the first points of contact for therapists and doctors regarding service recording. You analyse performance, productivity, and utilisation metrics, support the site management in business management issues, and contribute to optimal appointment and resource planning.

What distinguishes you

As a Medical Practice Assistant, you have experience in a comparable role, are familiar with the principles of service invoicing, and handle digital tools proficiently. You have already completed or are willing to complete further training as a Practice Coordinator.

Personally, you convince through a willingness to shape, organisational talent, and a flair for business management contexts. You work in a structured, analytical, and solution-oriented manner, take responsibility, and maintain an overview even in demanding situations. You share the patient-centred attitude of the Südhang Clinic.

What you can look forward to

We offer you a responsible and versatile leadership role with the opportunity to optimise existing processes. The working atmosphere is characterised by partnership, and attractive professional development opportunities are available. You can expect attractive employment conditions with regulated working hours without late or weekend shifts, as well as appreciative and interdisciplinary collaboration. Become part of our team and actively shape the future of our clinic.

We look forward to receiving your complete application documents.

For substantive information about the position, please contact Christine Fischer, Deputy Chief Physician Outpatient, +41 31 828 80 00, and Stefan Gerber, CEO, +41 31 828 14 14.

Information about the application process is available from Denise Utiger, HR Specialist, +41 31 828 15 50.