Process Manager / Business Analyst

About the job

The University of Teacher Education Lucerne is a centre of expertise and innovation for teacher education, pedagogy, and didactics. It comprises various degree programmes with around 2,500 students in training, as well as the areas of research & development and continuing education & services.

For the digitalisation project concerning the IT-supported processes of school administration, we have the following position to fill by agreement:

Process Manager / Business Analyst

Your tasks

• Gathering, analysing and documenting professional requirements
• Translating these requirements into clear ICT requirements
• Modelling and optimising end-to-end processes (BPMN)
• Operational support in the areas (30% - 40%): ongoing process analyses, maintenance of process documentation and professional representation in projects and committees.
• Interface between project management, application management, development, departments and partners.
• Preparing decision-making bases, e.g. impact analyses, variant comparisons, process dependencies and effort estimates for ICT and professional projects.

Your profile

• Degree in computer science, business informatics (FH, HF) or equivalent qualification and professional experience as well as in-depth knowledge in business analysis and requirements engineering
• Ability to understand, model and systematically identify weaknesses in complex business processes, structures and data flows
• Confident handling of process modelling (e.g. BPMN), elicitation techniques and the creation of requirements
• Ability to gather requirements with departments, moderate workshops and clearly prepare results for ICT and stakeholders
• Independent and structured working style; high social competence for working at the interface between the student administration staff department and ICT

Our offer

• Varied activity in a dynamic environment
• Interface function between ICT and the specialist department
• Support for professional and personal development
• Family-friendly employment conditions

We look forward to receiving your complete application documents.

Content-related information about the position can be obtained from Fabio Stöckli , Head of Service Centre, 041 203 04 68 , fabio.stoeckli@phlu.ch .

Information about the application process can be obtained from Alina Evers , Head of HR Administration, 041 203 01 93 , alina.evers@phlu.ch .