Sales Back Office Employee 100% (m/f/d)

About the job

Introduction

We give houses a future. We do this with products and services that help reduce the CO2 emissions of buildings. To this end, we manage data and processes that make properties more climate-friendly, safer, and more comfortable. The basis for our products and services is digital. We ensure that the transition to our sustainable technologies is easy for everyone. This enables every person to contribute to climate protection.

We already have over 48 million wireless devices in use worldwide and develop solutions for energy-efficient and future-proof buildings. We employ over 6,600 people in 21 countries, and our products and services are used worldwide in over 14 million residential and commercial properties – by more than 460,000 customers. In 2025, the extended ista Group generated a turnover of 1,287 million euros.

To strengthen our team, we are looking for a committed Sales Back Office Employee 100% (m/f/d) who will shape the future with us.

Your Tasks

• Managing the entire quotation process in the areas of services, new construction, and replacement: preparing and following up on quotations, providing specialist information, and maintaining data in the system
• Preparing order confirmations, service contracts, rental agreements, and maintaining documents for internal processing
• Internal customer support (administrations, planners, installers, etc.)
• Processing replacement and warranty maintenance lists
• Advising administrations and property owners
• Maintaining customer master data and documents in CRM and SAP
• Handling various tenders in the field of metering technology
• Preparing quotations based on principle schemes
• Strategic and administrative sales support for the responsible field sales representative
• Maintaining templates and sales documents

Your Profile

• Completed apprenticeship as a heating and sanitary installer or commercial training or further education at a business school or a higher business diploma (VSK), with technical affinity
• Confident handling of MS Office and ideally also SAP and CRM
• Very good German skills (spoken and written), French is an advantage
• Strong initiative, reliability, and independence
• Responsible, efficient, and precise working style
• Customer-oriented, entrepreneurial thinking and acting
• Technical understanding

We Offer

• A variety of opportunities and possibilities to make a difference
• Varied, challenging, and responsible work in an internationally oriented company
• Attractive employment conditions
• Excellent offers for personal and professional development
• Powerful and pleasant working environment in a team striving for success
• Development opportunities
• Flexible working arrangements
• We give you trust and freedom to drive things forward independently
• You can expect a young and dynamic team with an open culture and plenty of room for new ideas and impulses
• We place great value on direct communication and fair cooperation
• Join us in making a mark on sustainability and digitalisation in the real estate industry
• If you want to make a difference with your experience, you are exactly right with us

How to Apply

Please send your application documents (CV, cover letter, and references) by e-mail to: jobs[at]ista-swiss.ch