Clinica Sant'Anna
Sorengo
Yesterday
Patient Service Collaborator 60 - 80 %
- 25 April 2026
- 60 – 80%
- Sorengo
Job summary
Clinica Sant'Anna is a leading private healthcare facility in Ticino. Join a multidisciplinary team dedicated to excellence in maternity and various medical specialties.
Tasks
- Welcome and register patients, providing info on services.
- Manage patient communications via phone and email.
- Support administrative tasks and patient file management.
Skills
- Prior experience in reception or administrative roles preferred.
- Fluent in Italian; a second language is a plus.
- Strong communication, time management, and problem-solving skills.
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About the job
Company Description
The Sant'Anna Clinic, known since its foundation as the cradle of Ticino for maternity, with over 800 births annually, has over the years become a multidisciplinary private healthcare facility distinguished by its expertise in both conservative and interventional fields. The main specialties are: internal medicine/geriatrics, obstetrics, gynecology and senology, visceral surgery, urology, ophthalmology, general surgery, ENT, plastic, reconstructive and aesthetic surgery, and oncology.
Job Description
- Welcoming and registering patients, providing information on services and treatments.
- Managing phone calls and communications with patients, both by phone and email.
- Supporting the preparation of administrative documentation and managing patient files.
- Handling requests and emergencies, maintaining an orderly and calm environment.
- Coordinating with medical and administrative staff to ensure the smooth running of daily activities.
- Active collaboration in the management of health insurance operations.
Qualifications
- Previous experience in receptionist or administrative roles, preferably in healthcare (but not essential).
- Excellent knowledge of the Italian language, both written and spoken; a second foreign language will be considered a plus.
- Good knowledge of main IT tools (Office package, telephone switchboard management, management software).
- Excellent communication skills, time management, and problem-solving abilities.
- Empathy, discretion, and professionalism, with an attitude to work in a healthcare environment.
- Precision and organization.
Additional Information
We offer:
- Stimulating and multidisciplinary work environment
- Flexibility and dynamism are required
- Contractual conditions according to the Collective Labor Agreement of Ticino Private Clinics
