Schlieren
ICT Support & Identity Access Specialist (m/f/d)
- 26 September 2026
- 100%
- Permanent position
- German (Fluent)
- 8952 Schlieren
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre, both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
ICT Support & Identity Access Specialist (m/f/d)
Our Rocken partner operates in private banking and wealth management. As a specialised financial service provider, the company focuses on serving demanding private clients as well as institutional investors. The range of services includes customised asset management, comprehensive investment advice, and individual financial solutions. The focus is on long-term partnerships with clients – characterised by trust, discretion, and high expertise. The team relies on a culture of reliability and quality. Every employee contributes to precisely meeting complex customer needs. Flat hierarchies and short decision-making paths enable quick, responsible action. Does this sound like your next career step? If you have a passion for financial services and want to grow in a stable, professional environment, we look forward to meeting you. Actively shape the future of our Rocken partner!Role:
A varied position for an IT-savvy individual who supports users with technical issues while also taking responsibility for administrative authorisation processes. In addition to classic workplace support, hardware, network infrastructure, and media technology are also part of the responsibilities, as well as managing user access.
The role is suitable for a reliable person who works in a structured way, enjoys finding solutions for users, and wishes to develop further in IT support and access management in the long term.
Responsibilities:
Support of employees in 1st and 2nd level support for workplace and end devices
Handling incidents, service requests, and standardised IT services
Organisation and management of hardware, mobile devices, and corresponding accessories
Support in operating the local IT infrastructure including network, telephony, and conference technology
Management of user and application permissions as well as participation in the design of role models
Review and optimisation of existing processes in authorisation management for new professional requirements
Qualifications:
Training in the IT field or several years of professional experience in technical user support
Good general IT knowledge and confident handling of Microsoft Office, especially Word, Excel, and PowerPoint
High service and customer orientation as well as enjoyment in supporting users
Independent, structured, and conscientious working style
Flexibility, resilience, and willingness to take responsibility in daily business
Very good German skills as well as pronounced team spirit and commitment
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Schlieren
Contact
Diego Barth,
+41443852145