Mercedes-Benz Automobil AG (Merbag)
Bern-Wankdorf
Reception & Telephone Clerk 100% (m/f)
- 08 September 2026
- 100%
- Permanent position
- German (Intermediate)
About the job
Put your professional future under a lucky star.
Merbag is an internationally operating company with 64 locations in 5 European countries and employs around 4400 staff. In Switzerland, Merbag is the largest Mercedes-Benz dealer with 28 locations and around 1400 employees, and the third largest employer in the Swiss automotive industry.We see our employees as the most important success factor. That is why at Merbag you benefit from contemporary, modern working conditions and numerous benefits.
To strengthen our team, we are looking immediately or by arrangement for our Passenger Car Centre Bern for a competent and experienced person as Reception & Telephone Clerk 100% (m/f).
Reception & Telephone Clerk 100% (m/f)
Your Tasks
- Reception and care of our customers and business partners
- Responsible for the friendly, efficient answering and forwarding of telephone calls
- Appointment scheduling and planning of customer appointments and replacement vehicles
- Processing of general administrative tasks in the back office as well as online customer support
- Assistance in the customer service area and serving customers at the coffee bar
Your Profile
- Commercial or equivalent training with good IT skills
- Initial professional experience in the automotive industry in the mentioned or a comparable position is an advantage
- Very good German skills as well as good oral knowledge of at least one foreign language (E/F/I)
- Good organisational skills and willingness to work flexible hours
- Resilient, friendly and cheerful personality
- Enjoyment of customer contact and a well-groomed appearance
Our Benefits
- At least 5 weeks’ holiday, up to 6 weeks depending on age and function in the company
- Private accident insurance with worldwide coverage
- Monthly sponsorship contribution when leasing a new Mercedes-Benz or smart car
- Participation in a fitness annual subscription
- Financial recognition for employee loyalty every 5 years
- Attractive discounts with numerous suppliers, insurers and service providers
