Reception & Workplace Coordinator (80-100% - all identities and backgrounds*) in Zurich

Reception & Workplace Coordinator (80-100% - all identities and backgrounds*) in Zurich

• You welcome and look after our visitors with warmth and professionalism.
• You operate the telephone switchboard, answer calls, and forward them to the appropriate contacts.
• You manage our central email inboxes, review incoming enquiries, prioritise them, and ensure correct forwarding.

• You coordinate meeting rooms, communal areas, and the office calendar.
• You ensure the smooth operation of our office infrastructure and coordinate topics such as access management, keys, parking spaces, workstations, and external service providers.
• You are responsible for mail and shipping management.
• You manage office and consumable materials as well as the cafeteria, ensuring everything is always well stocked.
• You support our Lausanne location from Zurich with administrative and organisational matters.

• You organise internal events, aperitifs, and team events from planning to follow-up.

• Completed commercial training or a comparable qualification.
• You are a warm, calm, and welcoming personality.
• Strong service orientation as well as excellent oral and written communication skills.
• Professional and confident appearance towards internal and external stakeholders.
• High organisational talent as well as a structured, precise, and reliable working style.
• Independent working style with clear prioritisation of tasks.
• High resilience, flexibility, and a hands-on mentality.
• Confident use of Microsoft 365 (Outlook, Teams, Word, Excel, and SharePoint) and experience with macOS.
• German at native level and good English skills.

• You appreciate personal contact and are available on-site during our office hours from 08:00 to 17:00.
• You act in a service- and solution-oriented manner and present yourself professionally.
• You think in networks and understand cross-departmental contexts.
• You approach changes openly and contribute your own ideas for continuous improvement.
• You take responsibility and work reliably and proactively.
• You value teamwork and communicate clearly and appreciatively.
• You handle sensitive information discreetly and confidentially.

• Experience in reception, office management, or workplace management.
• Experience in event, hospitality, or service environments.
• Experience working with external service providers.
• Knowledge of Atlassian Confluence and Jira.
• French language skills.

• At Switch, we communicate on equal terms, so it is important to us that we use first names from the first contact.
• We live collaboration and see lifelong learning as the key to success.
• As a digitalisation and innovation service provider, we shape the Swiss university environment of tomorrow.
• Bilingualism is part of our DNA; Switchies naturally switch between German and English in everyday life. To ensure everyone reaches a comfortable language level, we offer support and language training.
• Our offices are centrally located and easily accessible by public transport. 

Would you like to help shape a workplace where employees and guests feel equally welcome? Then we look forward to getting to know you. Please ensure that we can review your complete application dossier immediately:

• Motivation letter: Tell us why you are interested in Switch, what excites you about the job advertisement, and what experience you already have related to this role.
• Application dossier: Current CV, all work and interim references, as well as certificates/diplomas of your education and further training.

Jenny takes you behind the scenes in this video and explains the process of our application procedure: