Customer Service Officer (80 - 100%)

About the job

We are looking for a committed and flexible individual who acts in a customer-oriented manner, works reliably, and enjoys personal as well as telephone contact with our customers.

Are you ready to contribute to professional customer care with your careful and service-oriented working style?
Then you are in the right place with us.

In this versatile role, you combine customer service with administrative tasks and contribute to the reliable management of customer and administrative data.

Your tasks at a glance

- Handling telephone and written customer enquiries
- Recording building data and damage reports
- Updating owner and administrative data
- Processing incoming and outgoing mail in physical and digital form
- Creating statistics as well as collecting and analysing key figures
- Managing office supplies and giveaways
- Assisting our customers at reception
- Practical trainer for apprentices in their first year of commercial training

Your profile

- Commercial training
- Enjoyment of direct customer contact and teamwork
- Proficient use of IT tools and affinity for digital work

Ready for your next step?

We look forward to receiving your application!