Specialist Employee Benefits Service (all gender) 80 - 100 %

About the job

In the heart of Zurich as well as in Winterthur and Lausanne, over 80 motivated employees work daily to successfully implement our core competencies in administration, consulting, and management of autonomous pension funds. As a leading outsourcing partner in the field of Swiss pension funds, we place great value on respectful, fair, and social interaction – both with our clients and within our team. At the Zurich location, we are looking for a service-oriented personality with professional expertise in the "Benefits Service" area.

Specialist Employee Benefits Service (all gender) 80 - 100 %

You enjoy a responsible role in occupational pensions, like working customer-oriented, and want to actively contribute to the further development of our processes? With us, you can expect a varied role with a lot of personal responsibility, close collaboration with various internal departments, and a diverse range of tasks around benefit cases. After a structured and individually tailored induction, you will take on the following tasks:

Tasks

• Independent processing and handling of cases of incapacity for work, disability, and death, including review, revision, and preparation of benefit decisions
• Review and processing of documents from the reinsurer as well as preparation of benefit decisions
• Obtaining and reviewing relevant documents and clarifications with third parties and on legal issues; review and processing of documents from the reinsurer
• Telephone and written advice and support for insured persons, as well as maintaining contact with pension foundations, reinsurers, authorities, and other contacts
• Ensuring professional and technical quality standards as well as compliance with internal control system (ICS) requirements
• Constructive collaboration with internal departments as well as support for the team and supervisors
• Participation in projects and in the further development and optimisation of the benefits service

Requirements

• Professional experience in occupational pensions in the benefits area
• Professional certificate in occupational pensions or social insurance is an advantage
• Confident German language skills; French and English skills are an advantage
• Good communication skills and enjoyment in working with various contacts
• Strong ability to learn and willingness to continuously develop professionally
• Independent, networked, and solution-oriented working style
• Good organisational skills as well as a structured and reliable working method

What we offer

• A well-coordinated team that supports you with experience and commitment; a varied and challenging role that demands and develops your skills; flat hierarchy, informal culture, and short decision-making paths; a flexible annual working time model, home office, and additionally 14 days off per year possible (thanks to unpaid leave); an extra day off on your birthday because your special day truly belongs to you; 16 weeks maternity leave; fully equipped cafeteria with coffee, tea, mineral water, and fruit as well as a sponsored morning snack; a creative room with darts and table tennis to clear your head and stay creative; a very attractive pension model and a progressive employer

With helpfulness and mutual respect, we promote a positive and cooperative working atmosphere. Fun and joy at work are very important to us. If commitment, a strong service orientation, and a sense of community are as important to you as they are to us, you belong with us.