Dättwil AG
ICT 2nd Level Supporter with Responsibility as Vocational Trainer 100%
- 26 August 2026
- 100%
- Permanent position
- German (Native language), English (Intermediate), French (Basic knowledge)
About the job
Your task:
With your technical and language skills, you are in the right team.
- Technical support (2nd level) for specialist retailers and end users in German (French an advantage)
- Vocational trainer for 1-2 apprentices in training to become ICT specialists
- Management of the Service Provider Portal, including coordination of spare parts
- Technical support for the sales team as well as end customers in pre-sales activities
- Testing of devices and software solutions
- Contact and exchange with our Head Office in Manchester (England) and with the parent company in Nagoya (Japan)
Your profile:
"At your side" is also central to you. These skills and experiences characterise you:
- Completed technical (ICT/IT) or commercial basic training
- Conversationally fluent in German/English (French an advantage) and good communication skills
- Good IT knowledge (also advantageous in macOS & Linux)
- Interest in continuous technical and professional knowledge optimisation
"At your side"
We offer a modern environment with flexible working time models. The performance and development of our employees is a core concern which we actively support. Our strong CSR commitment promotes team spirit and our shared commitment. Our employees enjoy up to 30 days of annual leave, and our organisational structure supports a good balance with family and private life.
Applications to:
Brother (Switzerland) AG
Patricia Sparer
Head of HR & CSR
Täfernstrasse 30, 5405 Dättwil
brother.ch/jobs