Flexsis AG, Frauenfeld
Tägerwilen
Call Agents Inbound (m/f/d), Region Kreuzlingen
- 22 October 2026
- 100%
- Temporary
- Tägerwilen
About the job
Company DescriptionFlexsis supports you as a specialist or worker in the fields of industry, construction, production, logistics, technology or services. We connect you with assignments that match your profile and goals.
With over 50 branches throughout Switzerland, we offer you access to a broad network. You will always have a personal contact person at your side.
With us, you are comprehensively insured under the GAV temporary employment agreement, benefit from attractive training opportunities, and work with a personnel service provider certified according to ISO 9001.
For our client in the Region Kreuzlingen, we are looking for several talented, communicative and sales-oriented personalities for entry into inbound customer service, starting on 02.11.2026 or 16.11.2026, limited until mid/end of January 2027. Ideally, you live in the Kreuzlingen / Konstanz DE region (maximum 45 minutes commute) and are seeking a long-term perspective in the dynamic telecommunications industry? Then you are exactly right here!
Call Agents Inbound Telecommunications Industry Billing Department for Telecommunications Providers (m/f/d)Workplace: Region Kreuzlingen (TG) (maximum 45 minutes commute)Workload: 80% - 100% (working days: 5 days per week between Mon - Sun/Public holidays: 07:00 - 22:00)
Employment type: limited until approx. mid/end January 2027
Start: Mandatory from 02.11.2026 or 16.11.2026 Job Description
- Customer Advice & Support: You conduct and document incoming telephone calls in the technical area
- Sales & Portfolio Optimisation: You identify customer needs during conversations and seize opportunities for active up- and cross-selling to sustainably optimise the customer portfolio.
- 1st-Level Support: You receive technical faults and handle them solution-oriented.
- Service Excellence: You provide comprehensive customer-oriented and friendly product and service advice.
- Communication & Sales Talent: You are articulate, motivated, persuasive in conversation and have a strong sales affinity.
- Experience & Affinity: Initial practical experience in technical customer support is an advantage. You possess a high service orientation, good telecommunications understanding and a quick grasp.
- IT Skills: You have good PC skills as well as advanced IT user knowledge.
- Personality: You demonstrate tact in delicate customer situations, are flexible, reliable and willing to actively retain customers.
- Availability & Shift Willingness: The 2-week training (Mon-Fri) must be completed 100%.
Flexibility for working hours from Mon - Sun/Public holidays: 07:00 - 22:00. Regardless of workload, you work 5 days per week
Formalities: A clean criminal record and debt collection extract must be submitted as soon as possible upon acceptance.
What we offer you:
- Security: A limited full- or part-time employment (80-100%).
- Top Induction: A 5-week intensive specialist training at 100% with full salary, which perfectly prepares you for your new role.
- Work Environment: A responsible role in a collegial team with flat hierarchies.
- Perspectives: Excellent development opportunities within the telecommunications industry as well as regular training opportunities.
- Extras: Attractive benefits and modern employment conditions.
Interested? Then apply now!
Send us your complete application documents (CV, references) directly online or by e-mail. We look forward to getting to know you!
