Application Manager 100%

Application Manager 100%

Exciting tasks await:

• Technical overall responsibility for the operation and lifecycle of business applications - from planning through releases to ongoing operation according to SLA
• Management of stakeholders (subject matter experts, customers, management) in collaboration with the Service Manager and active shaping of the application roadmap
• Coordinating and executing changes and releases, handling incidents and requests according to ITIL practices - including participation in escalation management during major disruptions
• Maintaining and further developing application documentation (operation manual, configuration management) as well as contributing to security documentation (information security, data protection)
• Driving continuous service improvements and automations in operation and support processes
• Operational supplier management and participation in tenders - including budget and SLA monitoring

What you bring:

• Education in business informatics, computer science or digital business (Bachelor FH/HSW, HF Informatics, federal professional certificate) or equivalent professional experience
• Several years of experience in the operational operation of applications in a corporate environment with corresponding knowledge in release and test management
• Proven IT Service Management (ITSM/ITIL) knowledge, ITIL Foundation certification
• Knowledge in requirement engineering, business analysis and process modelling as well as experience in CMDB maintenance, configuration management and application inventory management
• Experience in creating operational documentation, technical test cases, information security concepts, data protection analyses and operational supplier management
• Strong service orientation, excellent communication skills and analytical thinking

Benefits

We offer flexible working options, a wide range of further training opportunities and attractive social benefits. You can find all our benefits at ag.ch/personal.

Your working environment

The Department of Finance and Resources with around 650 employees is a cross-sectional department responsible for ensuring that the canton has the necessary resources to fulfil its tasks.

IT solutions facilitate daily work and make it more efficient. The employees of the Informatics Aargau department contribute to increasing the efficiency of the cantonal administration. They are responsible for the strategy and operation of central IT. They accompany major cantonal projects and ensure powerful and modern IT solutions that enable the public to have uncomplicated contact and exchange with the cantonal administrative offices.

Contact

If you have any questions about the application process, Nadja Eichenberger, HR Manager, is happy to assist you at 062 835 24 60.

We look forward to receiving your online application.