Olten
Application Support Engineer (m/f/d)
- 03 October 2026
- 100%
- Permanent position
- German (Fluent)
- 4600 Olten
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in personnel recruitment and career planning.
Application Support Engineer (m/f/d)
Books connect people with knowledge, stories and ideas – our Rocken partner ensures that this connection works smoothly. As an important player in distribution and logistics for the book trade, the company combines traditional values with modern processes. Everything here revolves around efficient workflows, reliable supply chains and customised solutions for publishers and retailers. The field of activity covers the entire spectrum from warehousing to shipping to innovative services around the range. A partnership-based approach with customers and suppliers is central. The working style is characterised by precision, team spirit and the shared goal of actively shaping the industry. Short decision-making paths and respectful interaction create an environment in which professionals can thrive. Are you ready to take on responsibility in an exciting environment? Then our Rocken partner looks forward to meeting you!Role:
From IT support to application specialisation: We are looking for a technically interested person who helps shape the operation of modern business applications and gradually develops into a specialist for ERP, interfaces and automation.
Responsibilities:
Technical contact for selected business applications and digital services
Investigation of incidents based on logs, monitoring data and technical dependencies
Handling support cases and converting recurring problems into sustainable solutions
Monitoring automated system processes and scheduled jobs
Checking interfaces and data transfers between different applications
Support in the administration of Microsoft 365 and central user services
Participation in the introduction, configuration and optimisation of business applications
Support with ERP-related tasks and gradual expansion of professional responsibility
Development of small automations with PowerShell to reduce manual activities
Creation and maintenance of technical documentation and knowledge base content
Participation in releases, changes, tests and technical improvements
Collaboration with internal IT specialists, departments and external technology partners
Continuous expansion of know-how in application management, integration and automation
Qualifications:
IT education or comparable technical background
Experience in IT support, service desk or technical application support
Confident handling of Microsoft 365 and basic IT administration tasks
Interest in business applications and the interaction of different systems
Basic knowledge of PowerShell or willingness to specifically expand scripting skills
Analytical thinking and enjoyment of structured troubleshooting
Interest in ERP systems and modern application management methods
Ability to analyse technical matters in a structured way and document them clearly
Initiative and strong willingness to learn
Goal-oriented working style and enjoyment in taking on increasingly complex technical responsibility
Benefits:
- Home office
- Experienced and dynamic team
- Interesting and varied tasks/projects
- Flat hierarchies
- Coaching and mentoring
- Flexible working hours
- Open corporate culture
- Comfortable office with modern infrastructure
- Above-average holidays and days off
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Olten
Contact
Joshua de Boers,
+41443852112
