Travel Consultant Package Tours 80-100%

EUROBUS is the largest Swiss specialist for coach tours with the most diverse range of package and group tours, complemented by a high-quality selection of individual day trips. We stand for excellent quality, innovation and tradition. Our 500 employees ensure with 260 coaches on holiday trips throughout Europe and in public transport every day that every journey becomes an experience and that you reach your destination safely every time.

For our package tours team at the headquarters in Windisch, we are looking for a motivated and service-oriented personality with strong organisational talent. In this varied role, you will accompany our guests from consultation through booking to the successful completion of the trip. You will be in close contact with customers, drivers and our partners and contribute significantly to a smooth travel experience. If you enjoy taking responsibility, keeping an overview and are passionate about the travel industry, we look forward to meeting you.

• Sales and consultation of our round trips, adventure tours and group offers
• Support of our guests before, during and after the trip
• Processing bookings, rebookings and customer enquiries
• Coordination with hotels, restaurants, agencies and other service providers
• Preparation of travel documents for guests and drivers
• Ongoing support and assistance of our trips from the office
• Contact person for drivers and partners during the trip execution
• Handling feedback and complaints
• Participation in trade fairs, sales events and customer events
• Support in marketing and sales activities
• Opportunity to take on training tasks and support our apprentices in the area of tour operating and travel consultation

• Training in the travel industry or comparable commercial training
• Experience as a practical trainer and/or a completed trainer course is an advantage
• Experience in sales and customer consultation
• Enjoyment in dealing with people and strong service orientation
• Independent, structured and reliable working style
• Organisational talent and the ability to keep an overview even in hectic situations
• Good German skills in spoken and written form, additional languages are an advantage
• Confident handling of common Microsoft Office applications

• A varied activity with a lot of personal responsibility
• A motivated and collegial team
• Short decision-making paths and a dynamic working environment
• The opportunity to actively shape our trips and contribute to their success
• Attractive travel discounts within the EUROBUS group
• Modern workplace at the headquarters in Windisch

If you are ready to take on this exciting and responsible role in a lively team, we look forward to receiving your complete application documents.