Genève
an administrative referent at the reception and orientation of the registration service
- 23 July 2026
- 100%
- Genève
Job summary
Join the University of Geneva as an administrative reference! Be part of a dynamic team aiding student success.
Tasks
- Guide candidates through the registration process at UNIGE.
- Assist students with various administrative procedures and inquiries.
- Supervise and process straightforward application files autonomously.
Skills
- Minimum commercial employee diploma or relevant experience required.
- Strong communication skills to handle diverse situations effectively.
- Ability to work independently in a collaborative environment.
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About the job
an administrative referent at the reception and orientation of the registration service
Job description
With more than 18,000 students and nearly 6,800 staff members, the University of Geneva (UNIGE) is one of the largest Swiss higher education institutions.
Its Division of Education and Students (DIFE) is at the heart of the student life journey and aims to make this journey as conducive to success as possible. It is fully committed to the ambitious institutional project in favour of the student experience and aims to place the student at the centre of its strategy. Its mission is divided into several areas, including the administrative pathway from application to obtaining diplomas.
This priority mission is fulfilled by the registration service, in collaboration with academic advisors from Faculties, Centres and Institutes.
To join its dynamic and collaborative team, the service is recruiting an administrative referent at the reception and orientation of the registration service.
Your main tasks:
- Inform applicants about the various procedures, conditions and deadlines to be followed for registration at UNIGE
- Inform UNIGE applicants and students about the formalities and administrative procedures related to their study path (tuition fees, deadlines, faculty changes, address changes, diplomas, etc.)
- Information provided in person (counter), by phone (helplines) and via the online platform
- Use appropriate communication techniques to take cultural differences into account and to manage difficult situations, especially with rejected applicants
- Analyse and process simple files independently, from application to registration confirmation
- Supervise the analysis and processing of simple files by temporary staff, from application to registration confirmation
- Assist managers with follow-up/processing tasks
We offer you:
- A meaningful mission and relationships with multiple stakeholders committed to students
- Autonomous work within a collaborative and dynamic team
Required title and skills
The holder must have at least a commercial apprenticeship certificate (CFC) or a commercial maturity certificate
with relevant professional experience or additional training
Starting date
1st September 2026
Contact
Applications including a cover letter, curriculum vitae, copies of diplomas, work certificates, references, must be submitted exclusively online to the attention of Mr Antonio Latella by clicking the button below "Apply now".
Information about the position can be obtained from the manager, Mr Antonio Latella ( antonio.latella@unige.ch )
Additional information
Fixed-term contract for one year
Remarks
THE POSITION WILL LIKELY BE REFILLED WITHIN THE SERVICE.
The University of Geneva offers motivating employment conditions in a stimulating work environment. By joining us, you will have the opportunity to showcase your skills and personality and actively contribute to the reputation of an institution founded in 1559.
From a parity perspective, the University encourages applications from the underrepresented sex.
