Zürich
IT Support Specialist (m/f/d)
- 26 September 2026
- 100%
- Permanent position
- German (Fluent)
- 8001 Zürich
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in recruitment and career planning.
IT Support Specialist (m/f/d)
Our Rocken partner operates in private banking and wealth management. As a specialised financial service provider, the company focuses on serving demanding private clients as well as institutional investors. The range of services includes customised asset management, comprehensive investment advice, and individual financial solutions. The focus is on long-term partnerships with clients – characterised by trust, discretion, and high expertise. The team relies on a culture of reliability and quality. Every employee contributes to meeting complex customer needs with precision. Flat hierarchies and short decision-making paths enable quick, responsible action. Does this sound like your next career step? If you bring a passion for financial services and want to grow in a stable, professional environment, we look forward to meeting you. Actively shape the future of our Rocken partner!Role:
For a versatile IT function, a service-oriented personality is sought who takes responsibility both in user and workplace support as well as in access rights management. The position combines operational 1st and 2nd level support with the administration of access rights and the further development of corresponding processes.
We are looking for a reliable and committed person with a strong IT affinity who enjoys working directly with users and at the same time has an interest in structured IT processes.
Responsibilities:
Handling 1st and 2nd level support requests related to workplace infrastructure
Analysing and resolving faults as well as processing standardised IT service orders
Procurement, management, and distribution of hardware and mobile devices including accessories
Support of local network, telephony, meeting room, and media technology
Setting up and managing user permissions as well as assisting in defining application and business roles
Ensuring and further developing processes in central access rights management
Qualifications:
Completed training in the IT field or several years of practical experience in IT support
Strong IT affinity and confident handling of common Microsoft Office applications
Experience in user support and enjoyment of direct contact with internal customers
Careful, independent, and reliable working style
Resilient, flexible, and service-oriented personality with high quality standards
Very good German skills as well as pronounced team spirit and high commitment
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Zurich
Contact
Diego Barth,
+41443852145
