yellowshark
Zürich
IT Support Manager M365
- 02 November 2026
- 100%
- Permanent position
- CHF 75 000 - 90 000 /year
- 8005 Zürich
About the job
The company operates eight locations as a garage network for various car brands in the German-speaking part of Switzerland, combining the resources of a larger group with the flexibility of smaller businesses. Currently, a reliable IT professional is sought to take over operational support and the further development of the ICT infrastructure. The position offers the prospect of assuming overall responsibility for the company’s ICT in the medium term.
- Administration of Microsoft 365 environments and user permissions
- Support in projects for process optimisation and IT documentation
- Conducting user training on Microsoft 365 solutions
- Handling support requests at first and second level
- Solid knowledge of Windows Server and network technologies
- Practical experience in IT support and Microsoft 365 environments
- ITIL / AZ-900 / AZ-104 / MS-102
- Independent and solution-oriented approach to technical challenges
- Strong communication skills in direct contact with users
- Gradual assumption of more responsibility in a growing group
- Short decision-making paths thanks to a lean organisational structure
- Flexible working hours and home office options by individual arrangement
- Down-to-earth and collegial working environment in an established garage network
Tasks
- Managing the IT infrastructure together with external service providers- Administration of Microsoft 365 environments and user permissions
- Support in projects for process optimisation and IT documentation
- Conducting user training on Microsoft 365 solutions
- Handling support requests at first and second level
Profile
- Completed training as an IT specialist EFZ or comparable qualification- Solid knowledge of Windows Server and network technologies
- Practical experience in IT support and Microsoft 365 environments
- ITIL / AZ-900 / AZ-104 / MS-102
- Independent and solution-oriented approach to technical challenges
- Strong communication skills in direct contact with users
Additional Information
- Versatile ICT role with long-term development prospects towards overall responsibility- Gradual assumption of more responsibility in a growing group
- Short decision-making paths thanks to a lean organisational structure
- Flexible working hours and home office options by individual arrangement
- Down-to-earth and collegial working environment in an established garage network
