IT Specialist in the Support Area
- 31 August 2026
- 80 – 100%
- Permanent position
About the job
Together we commit ourselves to fulfilling our unique mandate. A meaningful job in a diverse environment.
IT Specialist in the Support Area
The unit "Customer & IT Services" is the first point of contact for all users and ensures an efficient fault resolution process as well as the operation of the electronic workplace.
- Collaboration in the Client Expert Team - central interface between end-user support and client engineering;
- Responsibility for bank-wide software distributions, patch management, and the planning as well as rollout of Windows release cycles to ensure a secure and stable electronic workplace.
- IT Service Desk & 1st-Level Support - competent advice and solution-oriented support for IT concerns;
- Provision & administration of electronic workplaces - from desktop and notebook to printers and smart devices;
- Operational activities related to the electronic workplace, unified communication, and smart devices;
- Participation and assumption of specialist responsibility in various IT specialist areas.
- At least 2 years of experience in enterprise client management (companies with 200+ employees);
- Sound knowledge in software distribution, patch management, and Windows release management;
- Confident handling of Windows client systems, Microsoft Office, and common messaging solutions;
- Practical experience in 1st-level end-user support (ticket processing, telephone and on-site support);
- Experience with automated deployment tools and ITSM processes (ITIL);
- Strong customer and communication skills.
Our Offer
We offer you a unique opportunity to contribute in a central bank-specific IT environment.
You can expect a varied range of tasks, unique opportunities for shaping your role, as well as active participation in forward-looking and demanding IT solutions - from requirements through conception to operation.
In doing so, you take responsibility for your topics and shape your work with a high degree of personal responsibility. We live a culture of openness, respect, and collegial cooperation.
Equal opportunities, progressive conditions, and the compatibility of work and private life are a matter of course for us. With targeted support, contemporary working models, and an environment of trust, we support your personal and professional development.
Learn more about our working environment
Applications from agencies will not be accepted.
Your Contact
Sabrina Schmid
Recruiter
Contact
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