Zürich
Business Application Manager Individual & Group Insurance (m/f/d) 80-100%
- 12 November 2026
- 100%
- Permanent position
- German (Fluent), French (Intermediate), English (Intermediate)
- Zürich
About the job
Live your ambitions
Zurich
Swiss Life AG
Embrace versatility
Your area of responsibility
- You hold the professional responsibility for assigned business applications throughout their entire lifecycle, focusing on the creation and processing of customer documents; your main focus is on group life insurance, with additional tasks in individual life insurance
- You define the professional requirements for customer documents, document templates and their creation rules together with the specialist departments, coordinate the technical implementation by the responsible IT units and accompany the introduction
- When analysing business and document processes, you identify potential for improvement, formulate clear, actionable requirements and coordinate their prioritisation with the responsible specialist departments and IT
- You ensure the professional application operation, analyse disruptions, coordinate their resolution with the responsible units and inform the affected stakeholders
- You accompany changes up to their introduction and are responsible for the professional operational and application release in close cooperation with test and release management
- You keep the professional application and process documentation up to date and support users with professional questions as well as with the introduction of changes
Realise potential
Your strengths
- You bring several years of experience in the insurance or financial industry, with knowledge of group life insurance or occupational pensions being particularly valuable; experience in individual life insurance is an additional plus
- You have experience in professional application management, business analysis or requirements engineering and understand the interplay between business processes and IT applications
- You formulate professional requirements precisely and value clear, correct and consistent customer documents; experience with the professional conception of customer documents and the definition of their creation rules is advantageous
- You analyse complex issues in a structured manner, work independently and accurately, and set clear priorities even in case of disruptions
- You bring together different stakeholders, communicate appropriately for the audience and develop viable solutions together with specialist departments and IT
- You have very good German skills; French or English as well as insurance-related or IT-related further training are advantageous
Your contact
Petra Bärtsch
Talent Acquisition Partner
About Swiss Life
With our individual pension and financial advice, we accompany people in all stages of life in preparing for their financial future and support them in shaping their lives financially independently.
For recruitment agencies
Swiss Life does not accept unsolicited application dossiers from recruitment agencies for this position. Only applications submitted after prior agreement via the Recruitment Agency Portal will be considered.
Any responsibility for unsolicited applications and any fees/costs incurred is declined. Thank you for your understanding.