Data360 & Agentforce Architects

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

The Role: Data Cloud and Agentforce Solutions Architect
 

Together with our employees, customers, and partners, we’re working to improve the state of the world. Our commitment to a values-driven culture—rooted in Trust, Customer Success, Innovation, and Equality—is why we’re consistently recognized among the world’s leading employers.

We’re honored to be named one of the Best Places to Work in 2023 by Glassdoor and a Best Large Workplace in Switzerland in 2024. Join us in Switzerland to shape the future of AI and Data Solutions—and be part of a company that uses business as a platform for change.

Job Description

The Data Cloud and Agentforce Solutions Architect is a key member of the pre-sales organization. You will cover complex technical topics within the sales cycle, helping customers understand how next-generation Salesforce capabilities integrate into their existing architecture.

A critical component of this role is acting as a hands-on technical expert. You won't just talk about the vision; you will design, develop, and deliver Proof of Concepts (POCs) and hackathons. You will transform architectural visions into tangible, working solutions that demonstrate the power of AI-driven, unified data.
 

Key focus areas include:

• AI/Machine Learning architecture

• Large-scale data unification and modeling

• System integration patterns and solution performance

Your Impact – Responsibilities

• Architect the Vision: Support the sales cycle by covering technical architecture, data strategy, and AI capabilities.

• Build & Deliver: Design and present hands-on POCs and demonstrations that showcase the viability of Agentforce to technical stakeholders.

• Be a Trusted Advisor: Explain the benefits of the Salesforce Customer 360 platform to CIOs, CTOs, and IT teams.

• Define Requirements: Assess and define technical customer needs, focusing on AI and operational data utilization.

• Innovate: Drive innovation projects with impact, including POCs and MVPs.

• Mentor: Coach fellow pre-sales colleagues on the technical intricacies of Data Cloud and Agentforce.

• Lead the Conversation: Act as a thought leader on Generative AI, Data Strategy, and Hyper-Automation.

Minimum Qualifications

• Hands-on Experience: Proven track record of running successful technical POCs for complex AI or Data solutions.

• Technical Depth: Deep expertise in AI, Machine Learning, and/or Advanced Data Solutions (e.g., CDP, Data Warehousing, Data Lakes).

• Linguistic Skills: Fluent in English AND German or French (spoken and written).

• Pre-Sales Background: Experience in solution engineering or technical architecture.

• Data Mastery: Knowledge of data architecture principles: ETL/ELT, data modeling, governance, and quality.

• Cloud Fluency: Strong understanding of SaaS, PaaS, multi-tenancy, and data integration patterns.

Preferred Qualifications

• Direct experience with Salesforce Data Cloud, Agentforce, Marketing Cloud, or Service Cloud.

• Experience with Large Language Models (LLMs) and Generative AI architectures.

• Salesforce Certified Architect or relevant certifications (AWS, Azure, GCP Data/ML).

• Knowledge of data privacy and compliance requirements.

Be Successful Together

Salesforce is a fast-growing company with strong core values: Trust, Equality, Growth, and Innovation. We foster an inclusive community where every individual’s voice is heard.
 

Benefits include:

• Competitive compensation and Employee Stock Purchase Plan.

• Substantial educational and wellbeing reimbursement.

• Attractive parental benefits and leave options.

• Pioneering 1-1-1 philanthropic model.

Unleash Your Potential

When you join Salesforce, you’ll be limitless. Our benefits support your balance, and our AI agents accelerate your impact. Together, we’ll deliver amazing experiences that customers love.

Apply today to redefine what’s possible — for yourself, for AI, and for the world.

Posting Statement: Salesforce is an equal opportunity employer. We believe in equality for all and assess every candidate on the basis of merit, competence, and qualifications—without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, or disability.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.