Customer Service Advisor: Leasing / Banking

About the job

multilingual, resilient and enjoy customer contact? Then come to us, we support and develop you - and look forward to your application.

Callpoint - an owner-managed Swiss call centre - and we care for our employees and customers with passion and commitment. With us, you have finally arrived.

• Telephone and written customer service in the field of financial services
• Support of B2B, B2C and dealer customers
• Processing of enquiries as well as lease returns, contract terminations or changes
• Processing of open invoices and/or residual value and book value

• You master German/Swiss German and French at level C1/C2 in spoken and written form
• Italian and English in spoken and written form are desirable
• Completed commercial basic training or similar
• First experience in customer service in the financial leasing sector is an advantage
• You are independent, resilient and have a quick grasp
• Good PC skills are a requirement

• Pleasant working atmosphere, thorough training and individual support
• Attractive employment conditions according to the collective labour agreement of the contact centre industry
• After the starting salary of CHF 4,314 (100%), your salary will increase by 4% per year in the first two years
• Extra allowance: CHF 100.-/month (at 100% workload) for each additional mastered national language (FR/IT/EN)
• Start by arrangement, workload 80 - 100% possible
• After the induction phase (probation period) home office is possible

Have we aroused your interest? Then I look forward to your online application!

If you have any questions, Marion Sägesser is available at 058 201 15 88 or at marion.saegesser@callpoint.ch .