Lead People & Culture Service Excellence

About the job

• Overall responsibility for professional, timely HR operations, from payroll and contract administration to mutations, absences and social insurances
• Technical and personnel leadership as well as further development of your team
• Ensuring a high level of service quality for employees, managers and internal stakeholders
• Analysis, optimisation and automation of existing P&C processes, including the use of AI-supported solutions to increase efficiency
• Establishment of binding service levels and quality standards
• Business ownership for our HR/IT systems, from HRIS to recruiting solutions to payroll systems, focusing on the integration and further development of AI functionalities in close collaboration with the IT Product Lead P&C and external providers
• Further development of policies and processes taking into account labour law, social insurances, collective labour agreements and data protection as well as early detection of compliance and process risks

• Leadership experience, ideally three to five years in an operational HR or service environment
• Solid practical experience in HR operations as well as good knowledge of payroll and administrative employee lifecycle processes
• Very good knowledge of Swiss labour law and the social insurance system
• Strong process competence as well as experience in digitalisation and automation of HR processes, ideally with initial experience in the use of AI tools in the HR environment
• High IT affinity and experience as a business owner of HR/IT systems
• Structured, pragmatic and solution-oriented personality with a high awareness of quality and enjoyment of continuous improvement

• Discounts: Attractive discounts in the Brack online shop as well as lunch discounts and staff restaurants in Mägenwil and Willisau.
• Rest: At least 5 weeks of holiday, with the possibility of holiday purchase and unpaid leave.
• Development: Internal training in our own academy as well as financial participation in external further training.
• Family: 18 weeks paid maternity leave with the possibility of extension and 4 weeks paid paternity leave.
• Insurances: Above statutory – 100% continued salary payment as well as full financing of daily sickness allowance insurance by the employer.
• Mobility: Free parking spaces, financial participation in public transport and pool vehicles for business appointments.

• You create your profile in our career portal and apply directly online for the advertised position.
• You will immediately receive a confirmation of receipt and within a maximum of 10 working days you will receive feedback on the next steps.
• While you show us your patience, we take the time to personally review your application and define the next steps.
• Your documents convince us, then we get to know each other via live video call or in a personal interview.
• The "match" is mutually confirmed. Then we go into the second interview round where you get to know your future workplace and the team.
• YES – we have chosen each other! The employment contract will be sent to you digitally and after signing the contract you will receive access to our internal communication channels and at the same time we prepare your onboarding process.