Conference & Events Sales Manager 100% (m/f/d)

About the job

from January 2027 or by arrangement

Conference & Events Sales Manager 100% (m/f/d)

from January 2027 or by arrangement
An icon of Swiss hospitality and a legend since the sensational opening in 1873. Located on the Bürgenberg, a 500-metre-high rock outcrop in Central Switzerland, the Bürgenstock Resort Lake Lucerne is characterised by bold design, groundbreaking sustainability, breathtaking landscapes and state-of-the-art leisure facilities. Around 700 employees from 54 nations provide excellent hospitality and offer the perfect setting for moments beyond imagination.

Three exclusive hotels, the Bürgenstock Hotel & Alpine Spa (5* Superior) with the two accommodation options The Contemporary and The Heritage, the Waldhotel by Bürgenstock (5* Superior) and the Taverne 1879 (3*) are available to guests. Each of these establishments knows how to create a unique atmosphere. Twelve restaurants, lounges and bars showcase culinary excellence; in the award-winning Bürgenstock Alpine Spa and Waldhotel Spa, guests find ultimate relaxation. The resort is not only a dream destination for travellers from all over the world but also a workplace with an excellent corporate culture.

The Bürgenstock Resort received the official "Great Place to Work" certification in Switzerland for the third consecutive year – an award that fills the entire team with pride.

To strengthen our team, we are looking for a:
Your extensive main responsibilities include, among others:

• Processing customer enquiries, preparing offers and negotiating contracts - whether it is a large wedding, a 2-person meeting, a buy-out or a pure group room booking
• Evaluation of RFPs in collaboration with Revenue Management
• Customer consulting, creative offer/concept creation (including conducting tastings, location advice & tours)
• Close cooperation with the proactive MICE Sales and Sales team to increase lead conversion
• Preparation of detailed BEOs
• Conducting BEO meetings and ensuring optimal cross-departmental communication for a smooth event process
• Ensuring excellent customer service before, during and after events
• Ensuring a smooth event process in cooperation with the Banquet Operations and F&B teams, as well as all involved operational departments
• Co-responsibility for the further development of subordinate employees and active participation in internal department training

You have completed vocational training and have experience in upscale and international hospitality and have already gained solid F&B knowledge. We expect very good know-how with MS Office and hotel reservation programmes, communication and negotiation skills as well as solution-oriented behaviour, an independent working style and attention to detail. Responsibility and organisational awareness as well as a confident, friendly manner, enjoyment in dealing with people and very good language skills in German and English characterise you. If you have already worked with OPERA, this is a great plus. You think and act in a networked way, are customer-oriented and recognise priorities independently.


In addition to a modern workplace, you benefit from numerous attractive employee offers and discounts. The staff house has its own fitness studio, a TV lounge, a billiard room and a library. In addition, you enjoy discounts in our restaurants as well as preferential conditions for you, your family and friends for overnight stays in our hotels. Other benefits include discounts for tennis, golf, sports equipment, insurance, group courses and REKA checks.

We also support your mobility: travel by public transport is financially supported, and parking spaces are available at attractive conditions.

We invest in your future: with access to the Beekeeper employee app, diverse training opportunities, internal development possibilities and first-class career prospects, we create the framework for your personal and professional development.

You can look forward to the chance to be part of a world-class resort, actively contribute to shared success and continuously develop in an inspiring environment.

We look forward to receiving your complete application documents with a cover letter, references and photo.

Awards:
Swiss Location Awards "Switzerland's Best Meeting Location"
World Spa Awards "Switzerland's Best Hotel Spa 2025"
LHW Membership Awards "Sustainability Leader"
Great Place To Work 2025
The New York Times "52 Places to Go in 2018"
Travel + Leisure "500 List 2021"
Handelszeitung "Best Employer in the Hospitality Sector 2023"
Connoisseur Circle "Best Gourmet Hotel"
MICHELIN Wellness Award "Best Wellness Hotel"
GALA Spa Awards "Best Spa Concept"
MICHELIN Keys "3/3 Keys"


BÜRGENSTOCK HOTELS AG
Tamara Würzer
Junior HR Business Partner & Young Talents
Bürgenstock 30
6363 Obbürgen
Telephone +41 41 612 61 73

www.burgenstockresort.com