Zürich
Programme Manager: Continuing Education 80-100 %
- 07 September 2026
- 80 – 100%
- Permanent position
- German (Native language), English (Intermediate)
About the job
Do you enjoy working in a hub function and are passionate about organisation? Then a versatile role awaits you in a committed and flexible team with decisions made on an equal footing and room for initiative. Our diverse areas of work also offer scope for independent work, conceptual collaboration and innovative ideas.Programme Manager: Continuing Education 80-100 %
Department:
Applied Psychology
Start of work:
1 January 2027 or by arrangement
Tasks
For the Leadership & Management Centre at the IAP, we are looking for a Programme Manager with the following duties:
- Planning and organisation of continuing education courses in the MAS Leadership & Management area, especially the CAS Leadership Basic and CAS Leadership Advanced
- Administrative and organisational support of the course directors in the preparation and implementation of continuing education offerings
- Central contact person and professional interface for continuing education participants, lecturers and course directors
- Planning and organisation of courses, information events as well as certificate and diploma ceremonies
- Preparation of the course rooms and the required course materials
- Advising and supporting interested persons by telephone and e-mail
- Maintenance and management of customer data in various systems such as Evento, CRM and the Moodle learning platform
- Calculation of courses and preparation of the corresponding invoices
- Active participation in the further development of procedures and processes as well as in the development of new ideas
- Assumption of deputy tasks within the micro-team
- Collaboration on various projects
Profile
For this varied role, we expect a completed commercial training and several years of experience in administration and organisation, preferably in the education sector. You work extremely independently, proactively and precisely.
As a service- and customer-oriented, communicative personality, you appreciate contact with people and maintain a friendly, cooperative and professional manner with continuing education participants and lecturers. Teamwork and independence are equally important to you.
Even in hectic situations, you keep an overview and always have your appointments under control. You impress with very good German and MS Office skills and have a strong affinity for other IT software products such as Evento, CRM and the Moodle learning platform. General technical flair and the willingness to learn new IT tools complete your profile.
We are looking for an initiative personality who is accustomed to flexible dealings with different contact and client persons and enjoys change as well as continuous learning. And if you bring a sense of humour alongside your professionalism, you are exactly right with us.
What we stand for
The ZHAW Zurich University of Applied Sciences is one of the largest multi-disciplinary universities of applied sciences in Switzerland, with over 14,000 students and more than 11,000 continuing education participants, as well as around 3,700 employees.
At the IAP Institute of Applied Psychology, we have been making psychological knowledge usable for practice since 1923. We offer a diverse range of education and training, services, as well as applied research and development across the entire spectrum of work, organisational and economic psychology. We convey psychological knowledge, apply the findings together with our continuing education participants, clients and research partners, and support the transfer into practice.
The IAP is part of the Department of Applied Psychology at the ZHAW, which covers the entire range of Applied Psychology. Expertise, practical relevance, diversity and innovative strength characterise our work.
Would you like to become part of our team and actively shape the future of the IAP? Our video gives you a first impression.
The ZHAW is committed to gender-mixed and diverse teams to promote equality, diversity and innovation.
What we offer
We offer university-appropriate working and employment conditions and actively promote the personnel development of our employees and managers. A detailed description of the benefits can be found on the page Working at the ZHAW . Here are the main points:
Contact
Susanne Schneider
Programme Manager Continuing Education
Tanja Bucher
Recruiting Manager
