Customer Service Clerk Internal Service 100% / Temporary with Option for Permanent Employment

About the job

For our client, a renowned and internationally active company in the Rapperswil-Jona region, we are looking immediately or from 1 January 2027 for an experienced and customer-oriented personality for the internal customer service.

Customer Service Clerk Internal Service 100% / Temporary with Option for Permanent Employment

Your tasks

• You look after and advise our customers by phone and are their first point of contact.
• You receive customer enquiries, service orders and orders and process them reliably.
• You support customers with simple technical questions and operational disruptions.
• You record and maintain customer data as well as orders in the SAP and CRM system.
• You handle complaints and objections professionally and customer-oriented.
• You take on further administrative tasks in customer service.

Your profile

• You have completed a commercial basic training (EFZ).
• You bring at least 3–4 years of professional experience in the commercial field.
• Ideally, you have already gained experience in customer service or internal sales.
• You have very good German skills in spoken and written form. French and/or Italian skills are an advantage.
• You are proficient in MS Office and ideally have SAP and CRM knowledge.
• You are communicative, friendly and enjoy telephone customer contact.
• You work independently, structured and reliably.
• Even in hectic situations, you keep an overview and enjoy working in a team.

What awaits you

• A varied activity in an internationally successful company
• A modern working environment and a collegial team
• A 40-hour week and at least 5 weeks of holiday
• Attractive employment conditions and benefits
• An initially one-year temporary assignment with the possibility of earlier permanent employment