Customer Service Employee Credit Cards – German & French

About the job

Is communication your strength? Do you speak German and French and keep an overview even in hectic situations? Then an exciting challenge in the financial services industry awaits you!

To expand our team, we are looking for committed employees for credit card service in shift work, starting immediately or by arrangement.

Your area of responsibility

• You are the first point of contact for credit card customers and competently answer their concerns by phone and email.
• You assist with questions regarding card payments, billing, limits, and other services.
• In case of card loss or theft, you ensure a quick and reliable blocking.
• You check suspicious card transactions and handle possible fraud cases.
• You perform administrative tasks and ensure that customer data is always up to date.

What sets you apart

• You communicate confidently and fluently in German and French.
• You are willing to work in rotating shifts including evenings and weekends.
• You have an impeccable reputation as well as a clean criminal record and debt enforcement register extract.
• You convince with your friendly manner, sense of responsibility, and strong service orientation.
• You enjoy working on the PC and quickly familiarise yourself with new IT systems.

Your benefits

• Earn more: Attractive bonuses for night and weekend shifts.
• Start well prepared: Paid training and structured onboarding.
• Work modern: Contemporary workplace with excellent public transport accessibility.
• Be successful together: An international team, short communication paths, and an open corporate culture.
• Use languages daily: A varied workday with customer contacts in German and French.

Sounds like your next challenge?

Then we look forward to getting to know you. Apply now and become part of our team!