Guest Relations Staff Member: Premium Department

The Directorate of Real Estate and Operations shapes the hospital infrastructure of the future and is responsible for operational services around the hospital. The hospitality department ensures the gastronomic well-being of patients, staff, and visitors. It operates various restaurants and also has the necessary infrastructure to host events. As a Guest Relations staff member, you are the host in our private ward for supplementary insured patients.

What to expect

• Personal care of private patients from admission to discharge
• Contact person for all non-medical questions for patients and visitors
• Receiving and processing feedback
• Supervision of the lounge and coffee service
• Participation in hospitality service

What you bring

• You have completed training in hospitality as well as professional experience at the reception
• You have very good German skills as well as good French and English skills; any additional language is an advantage
• You possess a strong guest orientation
• You are accustomed to working independently and have a neat, professional appearance
• You have good MS Office skills

Our offer

• Our hospitality is more than just standard
• Become part of our dedicated team and go the extra mile with us for our private patients
• We look forward to your reinforcement in our professional hospitality team
• You can expect varied tasks in an exciting and stable hospital environment

Questions about the position?

For further information, please contact Andrea Stuber, Head of Patient Hospitality

+41 31 63 2 28 42